Department for Work and Pensions


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About DWP

What we do

This section provides details of what DWP does, how it is organised and Non-Departmental Public Bodies.

The Department supports its Ministers in developing and implementing policies and strategies aimed at:

How we are organised

The Department is organised into three areas:

Customer service delivery

DWP operates through two main customer delivery businesses, Jobcentre Plus and the Pension, Disability and Carers Service.

Departmental Framework

The Departmental Framework sets out how the Department is managed and organised and explains the accountability of its decision-making processes.

Non-Departmental Public Bodies

Non-Departmental Public Bodies have a role in the delivery and implementation of Government business but are not a Government department or part of one. They operate independently and at arm’s length from Ministers but are still accountable to the public for the services they provide.