We may need to handle personal information about you so that we can provide services for you. This page explains your rights and how we will look after that information.

When we ask you for personal information we will keep to the law, including the Data Protection Act 1998 and we promise to:

  • make sure you know why we need it
  • only ask for what we need, and not to collect too much or irrelevant information
  • protect it and make sure nobody has access to it who shouldn’t
  • let you know if we share it with other organisations to give you better public services - and if you can say no
  • make sure we don’t keep it longer than necessary
  • not to make your personal information available for commercial use without your permission.


In return, we ask you to:

  • give us accurate information
  • tell us as soon as possible if there are any changes, such as a new address.


This helps us to keep your information reliable and up to date.


If you are not satisfied

If you feel that Ofsted has not kept its promises to you about the way we handle your personal information, we ask that you write to the following address. We will investigate your concerns and report back to you within 20 working days:

Richard McGowan
Head of Information Management
Aviation House
125 Kingsway
London, WC2B 6SE


For more information, please contact

You can get more details on:

  • how to find out what information we hold about you
  • agreements we have with other organisations for sharing information
  • circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime or to produce anonymised statistics
  • our instructions to staff on how to collect, use and delete personal information
  • how we check the information we hold is accurate and up to date.


The role of the Information Commissioner

For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at:

Wycliffe House
Water Lane
Cheshire, SK9 5AF

Phone: 08456 30 60 60 -or- 01625 54 57 45
Fax: 01625 524510

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