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Directgov on your mobile

Directgov is available on every internet-enabled mobile phone. If you’re on the move or you don’t have access to a computer, you can use your phone to get the latest travel information, find your nearest doctor, learn about help with childcare costs and much more.

How to get it

To access the service, simply text MOBILE to 83377 (standard rates apply). You will then receive a text message with a link. Click on the link to view Directgov mobile.

Or, enter m.direct.gov.uk into your phone's internet browser.

To make it easier to return to Directgov Mobile, select your phone’s 'Bookmark', 'Add bookmark' or 'Favourites' option. Please note this will vary according to the type of phone you have, so check your phone’s user manual for help.

Text us

For even easier access to Directgov mobile, you can simply send a text with the name of the service you want to 83377.

Directgov will then send a text message back to you containing a link. All you need to do is open the link and it will take you to the appropriate page on Directgov mobile.

Text one of the following keywords to 83377

  • Text JOBS to search over 400,000 job opportunities from Jobcentre Plus
  • Text TRAVEL to check for delays on public transport and roads or search for scheduled train departure and arrival times
  • Text ONLINE to search for your nearest UK online centre for cheap or low cost access to computers and the internet
  • Text PASSPORT to find your local Check and Send offices, interview offices and regional offices

All you pay is the price of a normal text message - messages you receive from Directgov are free.

Travel News app

Directgov has launched a free 'Travel News' app for iPhones and Android phones.

Use the app to search for travel news on trains, roads, tubes, ferries and trams. You will get detailed information about the type of delay, areas affected and incident severity. Results are displayed using Google maps.

Go to the App store if you have an iPhone or the Android Market if you have an Android phone. Search for 'Travel News' to install the app.

This service covers England, Scotland and Wales.

Journey planner

Check Directgov Mobile before you set off for the latest travel and transport information. As well as travel alerts for public transport and roads around the UK, you can search for scheduled train departure and arrival times.

Local search

Search for a range of local services. You can find local legal advice, contact details for your council, regional passport offices, interview offices and Post Offices offering the passport Check and Send service as well as UK online centres.

Local health services on your mobile

You can also search for local NHS services including your nearest doctors, dentists, opticians and pharmacies, or send a text message to get a list of local health facilities sent direct to your mobile.

Quick guides

Browse the ‘Information’ section to find quick guides to money, homes and property, learning, travel, passports and legal help.

Public announcements

Check Directgov’s ‘Public announcements’ section for terror alerts, government announcements and emergency advice.

The cost

As with the website, Directgov does not charge you to use any of its mobile services. However, your mobile network operator may charge you to access the internet on your phone. Costs will vary depending on your phone contract so check with your operator to find out about tariffs.

Connecting to Directgov mobile through portals

You can also reach Directgov mobile via network homepages, also known as portals, such as:

  • T-mobile web 'n' walk
  • 02 Active
  • Orange World

Your network homepage is usually the first page you see when you connect to the internet on your phone. Look for the Directgov link next time you connect.

Award-winning service

Good Communications Award for Mobile Technology 2007

Directgov Mobile won the prestigious Good Communications Award for Mobile Technology 2007. New Directgov services are being added all the time so keep an eye out for the latest developments.

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