Accessibility statement and plan

DFID is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website. We adhere to many of the available standards and guidelines.

DFID complies with Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps to make the web more user friendly for all people.

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Whilst DFID strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

Testing our site with disabled users

The DFID website was redeveloped and restructured in 2009. In December 2008, as part of the redevelopment, the Shaw Trust carried out an accessibility audit on our page layouts and navigation for a wide range of disabilities.

Manual accessibility checking was conducted by a team of disabled individuals using a range of adaptive technologies (hardware and software designed to facilitate the use of computers by people with disabilities).

Technical auditing was also carried out involving the application of a number of technical auditing and standards compliance assessment tools.

The Shaw Trust re-audited the site in October 2009 and have helped us to improve accessibility.

We are seeking out solutions that will bring all areas of the site up to the same level of overall accessibility. We will regularly review and update our accessibility plan.

Access keys

The UK Government Access Keys Standard has been applied to this site. These provide a keyboard shortcut for users wishing to go directly to specific parts of the site and help those who do not use a pointing device, such as a mouse. A subset of the standard has been used and the access keys are defined as follows:

S - Skip navigation

1 - Home page

3 - Site map

4 - Search

5 - Frequently Asked Questions (FAQ)

6 - Help

8 - Terms and conditions

9 - Contact us

0 - Access key details

How to use access keys

Access keys work slightly differently depending on which browser and type of computer you are using - this is a summary of the main different ways:

  • Microsoft Internet Explorer - press 'Alt' (or 'Ctrl' on a Mac) and the access key character at the same time, then press the enter key
  • Firefox on a PC - press 'Alt' (or 'Ctrl' on a Mac) and 'Shift' at the same time
  • Safari - press 'Ctrl' and 'Option' at the same time 


Should you experience any difficulty in accessing any pages on the DFID website, please don’t hesitate to contact us. We welcome your feedback.

Enquiries should be directed to our Website Manager through our Public Enquiry Point:

  • Tel: 0845 300 4100 (UK only)
  • Tel: +44 (0) 1355 84 3132 (from outside the UK)
  • Fax: +44 (0) 1355 84 3632
  • Email:
Last updated: 02 Feb 2010