Recommendations (draft)

 

Recommendation 7

The public services can break out of the traditional challenge/response model of consultation by using the latest online tools. Consultations should be presented on Departmental websites in a format and with the tools which allow real participation.  An agenda to achieve this would include:

  • Clear and mandatory standards on accurate tagging and metadata
  • Breaking down consultation papers from monolithic documents into navigable, searchable, separate points which can be commented upon individually
  • Implementing the tools which allow people to comment on individual items, to comment on other’s comments and to collaborate in developing and improving the content
  • Seizing the opportunity to use traffic to current government websites to inform large numbers of citizens about consultations, e.g. consultations on motoring issues on the ‘tax your car’ page of Direct Gov.
  • Participation by officials in the process online so that the consultation period is one of active dialogue
  • Use of the same tools to explain at the end of the consultation period, in the same level of detail, what the Government had decided and why
  • Mandatory publication of consultation materials in open, semantic, electronic formats that not only allow the relevant government website to host the material but also allow others to take the material, present it, gather views and feed those back to government in innovative ways.

The government should update the Code of Practice on Consultation maintained by the Better Regulation Executive in BERR to reflect these principles by end June 2009.



RSS feed of comments 6 Responses to “Recommendation 7”

  1. [...] Recommendation 7 The public services can break out of the traditional challenge/response model of consultation by using the latest online tools. Consultations should be presented on Departmental websites in a format and with the tools which allow real participation. An agenda to achieve this would include: [...]

  2. [...] as usual–a mere veneer of participation and outreach on a fundamentally broken system. The Task Force suggests that public agencies break out of the traditional “many-to-one” consultation mold by [...]

  3. [...] as usual–a mere veneer of participation and outreach on a fundamentally broken system. The Task Force suggests that public agencies break out of the traditional “many-to-one” consultation mold by [...]

  4. A lot of this is well underway, and I think the report would be strengthened by making specific acknowledgements of progeress made in departments and cross-government.

  5. Another important consideration is that there is a need to up-skill the public, so that people know how and when to best participate.

  6. Standards for geospatial metadata (Gemini) already exist and have been part of the national gigateway metadata service for some years – but these are not mandatory.