Recommendations (draft)

 

Recommendation 20

The Taskforce worked with the COI to produce ‘usability’ critieria and guidance for central government websites.  These criteria should be published with an implementation plan to central government websites.  The criteria and guidance should be published as soon as possible with an implementation plan by June 2009.  The approach should be extended to the websites of the wider public sector including local government, health and police.



RSS feed of comments 3 Responses to “Recommendation 20”

  1. Fraser says:

    They should work with the new EC eAccessibility thematic network (ICT PSP 2009) as I think the intended outcomes are the same.

  2. [...] Recommendation 20 The Taskforce worked with the COI to produce ‘usability’ critieria and guidance for central government websites. These criteria should be published with an implementation plan to central government websites. The criteria and guidance should be published as soon as possible with an implementation plan by June 2009. The approach should be extended to the websites of the wider public sector including local government, health and police. [...]

  3. In addition to old-fashioned usability guidelines and ticklists, I would suggest that serious consideration be given to introducing commissioners of websites to the ideas, now well accepted in the design community, of user-centred design.

    This perspective puts the user at the heart of the design process, with the site designed round user needs and tasks rather than the data. Good usability naturally emerges from sites built this way. A good example of such a design process was showcased on BBC Backstage recently at http://backstage.bbc.co.uk/news/archives/2009/02/how_we_make_web.html

    This approach removes barriers, opens up information, encourages interaction and gets involvement. It is the way of web 2.0 and would be usefully encouraged here.