Recommendations (draft)


Recommendation 6

Stay at the leading edge of customer driven service improvement.  The Permanent Secretary Government Communiations should regularly publish best practice and innovation in engaging large number of people online such as Show Us a Better Way, Dell Ideastorm, Apps for Democracy, etc. An initial readout should be published on the Cabinet Office website by Q3 2009.

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  1. Large numbers of people is the next challenge for online engagement, but numbers don’t always mean good quality. I think the complexity of this issue needs to be acknowledged and given the time it needs.