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Estates and facilities management

Strategic development of a flexible and responsive environment for health and social care, delivering improved health outcomes through innovative estates and facilities solutions which enable high quality, safe patient care.  

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Patient Power Review Group

Between July 2005 and January 2006, the Office of Communications (Ofcom) investigated the cost of incoming calls made to patients in hospitals using bedside entertainment systems (Patient Power programme). Following Ofcom's report, the Patient Power Review Group was set up in February 2006 to address the issues raised by Ofcom. Its report was published on 23 February 2007.

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