The OFT today launched its 2010 Scams Awareness Month by highlighting how scammers are targeting unsuspecting people using increasingly sophisticated and manipulative tactics.

Following the Supreme Court's judgment in November, the OFT has announced its next steps in securing changes to unarranged overdraft charges and the wider personal current account market.

The OFT is consulting on draft guidance on the application of sections of the Consumer Credit Act 1974 that allow consumers to request information about their credit agreements.

A summary of research and emerging evidence from the OFT's  high-cost credit review has been published.

The OFT is also consulting on moving towards a new approach to setting fees for consumer credit licences.

The OFT has requested information from a number of companies that buy gold from consumers using the postal service to consider whether they are complying with consumer protection legislation.


A version of the OFT's Skilled to go consumer education toolkit has been developed for use by Trading Standards Services staff working with 14-16 year olds on school visits.

Chief Executive John Fingleton spoke to the annual Charles River Associates conference in Brussels on the OFT's approach to the integration of competition and consumer interventions.

Following consultation on the results of a market study into the industry, the OFT has referred UK local bus services, excluding London and Northern Ireland, to the Competition Commission. 


In recent months the OFT has warned the public to beware of fake lottery scams. In particular the OFT and the Serious Organised Crime Agency (SOCA) are now warning the public to be on their guard against a new Jamaican-based lottery scam which has already seen some UK residents lose thousands of pounds each.

Evaluation of the OFT's 'Just Tick It' campaign has shown a that awareness of scam ticketing websites has increased amongst the target audience.

The OFT has brought charges against six women from the Bristol area in connection with its investigation into a suspected unlawful pyramid scheme.
  • OFT telephone enquiries:08457 22 44 99
  • Consumer Direct telephone enquiries:08454 04 05 06