Following the OFT's 2008 Market Study, banks have agreed to make personal current account costs more transparent and the switching process more reliable and trusted.

The OFT has imposed fines totalling £129.5 million on 103 construction firms in England which it has found had colluded with competitors on building contracts.

In a separate case, the OFT has imposed fines totalling £39.27 million on six recruitment agencies for price-fixing and the collective boycott of another company in the supply of candidates to the construction industry.

The OFT has published a report, commissioned from London Economics, which evaluates the impact of a sample of six completed consumer enforcement cases. The study found these six cases delivered positive benefits for consumers - totalling an estimated £243 million per year.

The OFT has prepared a policy statement explaining the role of self-regulation in the OFT's consumer protection work.
Three women have been charged by the OFT in connection with its ongoing investigation into a suspected unlawful pyramid scheme in the South West of England and Wales.

Skilled to go, the OFT's successful consumer education programme has been updated, providing teachers with new resources designed to turn students into confident consumers.

Two separate market studies into advertising and pricing have been launched. The first looks at online targeting of advertising, the second at advertising of prices, including online. 

A market study has also been launched into the corporate insolvency industry.

Following a two-month consultation on the findings of its market study into Isle of Wight ferry services, the OFT will not be referring the market to the Competition Commission at the present time.

The OFT is launching the 'Your doorstep, your decision' campaign to raise awareness particularly among women over 70, their families, friends and carers, of how to handle the sales tactics used by rogue doorstep traders.

Over the next few months OFT will be launching campaigns on lottery scams, Consumer codes of practice and Scams awareness month.

The OFT has examined the issues raised in a super-complaint from the Campaign for Real Ale , and has not found evidence that supply ties are resulting in competition problems that are having an adverse impact on consumers.
The OFT has sent draft undertakings to firms, seeking their committment to stop using 'exit fees'.
  • OFT telephone enquiries:08457 22 44 99
  • Consumer Direct telephone enquiries:08454 04 05 06