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The National Traffic Control Centre collects real-time information on road conditions.

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How We Manage Our Roads

In this section you can find out more about how we manage and maintain these roads and plan for the future

The Project Control Framework

On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.

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Area 14

Where is Area 14 and who looks after it?

Area 14 is comprised of the motorways and trunk roads in Northumberland, Tyne & Wear, Tees Valley, Durham and North Yorkshire.

Since July 2003 we have employed a Managing Agent Contractor, A-One Integrated Highway Services, to maintain and carry out minor improvements to the road network in Area 14 on our behalf. The area also covers part of the privately financed A69 trunk road from Carlisle to Newcastle, though this is managed separately by Road Link Ltd and the privately financed A19 trunk road from Dishforth to Tyne Tunnel managed by Autolink Ltd.

The Area Road Users Satifaction Survey (ARUSS)

The ARUSS webpage contains the results for Area 14 and other HA Areas.