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Public service co-production

Strategy Unit's Matthew Horne and Tom Shirley discussed the evidence and analysis from the SU project on co-production in public services, which expands on the vision in Excellence and Fairness published by the Cabinet Office in 2008. The work draws on lessons from across different public services and puts forward proposals for future policy - firstly, that service-users should have much greater control over the public money and decisions that affect their lives; secondly that public services should empower groups of citizens through peer support and self help; and finally that providers should be held to account for the relationships and partnerships they forge with the people who use their services.