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Image: small strategy unit logo Social, demographic and organisational trends

Ben Page is chairman of the Ipsos MORI Social Research Institute and managing director of Ipsos MORI Public Affairs. A frequent writer and speaker on research and performance management in the public sector, he has directed hundreds of surveys for UK local and national government and large service providers examining quality of life, service delivery, customer care, communications and the democratic deficit. The theme of his presentation at a Strategy Unit seminar on the18 May 2006 was social, demographic and organisational trends in Britain.