Learning



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A Review of the Social Movements Literature: Implications for Large Scale Change in the NHS

A Review of the Social Movements Literature: Implications for Large Scale Change in the NHS

A Review Of The Social Movements Literature: Implications For Large Scale Change In The NHS looks at the stream of social movement analysis that is...
Cancer Services Collaborative Improvement Partnership - Improving Communication in Cancer Care

Cancer Services Collaborative Improvement Partnership - Improving Communication in Cancer Care

This publication offers a framework for communication - detailing what comprises effective communication. It contains evidence from audit and offers...
Human Resource Management, Organisational and Workforce Development in the NHS: From Current Thinking to Future Models

Human Resource Management, Organisational and Workforce Development in the NHS: From Current Thinking to Future Models

An interim report which was researched and written by the Institute for Employment Studies for the NHS Institute Document / tools include The aim of...
Human Resources, Organisational Development and Workforce Development in the NHS: Executive Summary

Human Resources, Organisational Development and Workforce Development in the NHS: Executive Summary

The NHS plan (2002) proposed reforms that aim to improve the working lives and careers of NHS employees. Human Resource (HR) and Organisational...
ILG 1.1 Improvement Knowledge and Skills

ILG 1.1 Improvement Knowledge and Skills

Improvement is about continually working together to improve the safety, experience and outcomes for anyone who uses your service. But how would you...
ILG 1.2 Process Mapping, Analysis and Redesign

ILG 1.2 Process Mapping, Analysis and Redesign

You will be surprised how complicated it is when you map a patient's journey. Process mapping is an exercise that enables teams to visualise current...
ILG 1.3 Working with Groups

ILG 1.3 Working with Groups

Are you nervous about leading or facilitating a group meeting? Getting people together to make things better for users, patients and carers is...
ILG 1.4 Involving Patients and Carers

ILG 1.4 Involving Patients and Carers

Involving patients in improvement processes is not only a duty of all Trusts and SHAs, but a basic right. The methods and models in this guide are...
ILG 1.5 Evaluating Improvement

ILG 1.5 Evaluating Improvement

Show your stakeholders what you have really achieved. This short guide will keep your improvement projects on-track and help you to produce...
ILG 1.6 Use of Technology to Improve Services

ILG 1.6 Use of Technology to Improve Services

A guide to what technology is and how it can be used in improvement work Situations it works well in All areas of health care relating to service...

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