Service Transformation



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10 High Impact Changes for Service Improvement and Delivery

10 High Impact Changes for Service Improvement and Delivery

The NHS Institute has reissued the 10 High Impact Changes for Service Improvement and Delivery. This edition is essentially the same as the 2004...
A 'Deep Think' Day on Sustainability

A 'Deep Think' Day on Sustainability

The sustainability of service improvements is a crucial and challenging topic. It is one which we need to understand better in order to make...
A Guide to Discovery Interviews to Improving Care

A Guide to Discovery Interviews to Improving Care

This guide is intended to give information and guidance on how to use discovery interviews to improve care by understanding patient and carer...
A Matter of Life and Death

A Matter of Life and Death

Increasing reliability and quality to reduce hospital mortality and improve end of life care. Please note that this document was produced by the...
A Review of the Social Movements Literature: Implications for Large Scale Change in the NHS

A Review of the Social Movements Literature: Implications for Large Scale Change in the NHS

A Review Of The Social Movements Literature: Implications For Large Scale Change In The NHS looks at the stream of social movement analysis that is...
A Step-by-Step Guide to Developing Protocols

A Step-by-Step Guide to Developing Protocols

This is a guide to support organisations in the development of protocols to improve care. It is a valuable tool for people who are delivering care...
Achieving Timely 'Simple' Discharge from Hospital

Achieving Timely 'Simple' Discharge from Hospital

This toolkit focuses on the practical steps that health and social care professionals can take to improve discharge. It supports members of the...
Action On Dermatology - Good Practice Guide

Action On Dermatology - Good Practice Guide

The Action On Dermatology   programme was designed to improve access and quality of care for patients with skin disease. It was also intended to...
Action On ENT - Good Practice Guide

Action On ENT - Good Practice Guide

The NHS Modernisation Agency’s Action On ENT programme produced a useful Good Practice Guide in 2002. Please note that it may contain web links that...
Action On ENT - Top 10 Tips

Action On ENT - Top 10 Tips

Ten top tips for people working in ENT, produced by the NHS Modernisation Agency’s Action On ENT programme. Please note that it may contain web links...

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