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Welcome

The NHS Institute's board-level development team is here to help all NHS senior leaders with their personal and leadership development needs. Our website is the first port of call for both newly-appointed chief executives, chairs and executive directors, as well as those who have been in post for quite some time.

You'll also find the current issue and a vast library of back articles of our award-winning journal, In View. Our current issue concentrates on how to deliver excellent service, showing Disney and Southwest Airlines as successful organisations who have continually achieved it.

Feedback on our website is always welcome, as are ideas for our journal. Please feel free to drop us a line.


In View

Feature Story

In View cover

WAYS OF THINKING FOR THE 21st CENTURY

Howard Gardner explains the thinking behind his book Five Minds for the Future. Find out more...

Also in this issue: Issue 17 April 2008

HARRY CAYTON

Harry Cayton, chief executive of the Council for Healthcare Regulatory Excellence, discusses ways to improve the quality of service in the NHS. Find out more...

THE IMPORTANCE OF EXCELLENT SERVICE

Des Dearlove examines the service delivery ethos of Disney and Southwest Airlines. Find out more...

GET THE MOST OUT OF LEADERSHIP COACHING

Get the most out of coaching. Dr Helen Brown covers all aspects of the coaching experience, from selection to expectations. Find out more...


The leadership qualities framework

Construct a personal development plan with this useful evaluation tool.