Telephone (voice)

Landline or mobile connection to the telephone network using voice only. Telephone help and information lines have been around for some time and are becoming more developed in service and taken up by users. Telephones could be used more often to provide support to individuals. It is likely that simple voice to voice communication will be augmented in future either by information displayed simultaneously over the internet (see entry on VoIP) and may take place less commonly on traditional landlines, and more commonly via mobile devices.

Introduction  |  Examples  |  Benefits  |  Risks


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Armchair Involvement Guide 2009