Presentations

Keynote presentations:

Nigel Edwards, Director of Policy, NHS Confederation - The Policy Context for 18 Weeks.

Helen Bevan, Director of Service Transformation, NHS Institute - Mobilising and Energising the Workforce to Reduce Delays

Philippa Robinson, National Implementation Director for 18 Weeks, Department of Health - Reducing Elective Waits.

Lunchtime presentation:

Julia Taylor, Head of No Delays, NHS Institute - Introduction to the No Delays Achiever.

Afternoon presentations:

Carol Smee, Head of Service Improvement, Bolton Hospitals NHS Trust, presented - Bolton Improving Care System – The Lean Approach. You can also link through to a summary of her No Delays Experience .

Linda Holland, 18 Week Project Manager, South Warwickshire Hospitals NHS Trust, presented - Using the No Delays Achiever in South Warwickshire Hospitals. You can also link through to a summary of her No Delay Experience.

Matthew Kershaw, Chief Operating Officer and Tracey Rouse, 18 Week Project Manager, East Kent Hospitals NHS Trust, presented - Measuring the 18 Week Pathway. You can link through to a summary of their No Delay Experience.

Jonathon Binnington, Principal Audiologist, Walsall Manor Hospital presented - NHS Hearing Aid Audiology – Reconciling Quality, Productivity and Value-for-Money. You can also link through to a summary of his No Delay Experience.

Sue Brewin, Service Improvement Manager, Medical Services Division and Linda Pitchford, Outpatient and Booking Manager, Sherwood Forest Hospitals NHS Trust presented- Using Root Cause Analysis as a Change Driver to Increase Patient Choice and Improve Cost Efficiency. You can also link through to a summary of her No Delay Experience.