Getting started with Productive Community Services
The Productive Community Services programme is a scalable, team-based application of Lean in community care based settings. It is aimed at teams delivering care outside hospital, normally in patients' homes.
The modules build from the bottom up and from left to right.
We recommend that you start with the following modules:
These modules must be carried out in sequence as they follow a logical path. Experience has shown that trying to improve processes before gaining control of the environment and understanding what is going on, is wasted effort.- Executive Leader's Guide
- Programme Leader's Guide
- Team Leader's Guide
- Strategic Positioning
- Technology
- Patient Perspective
- Well Organised Working Environment
- Knowing How We Are Doing
- Patient Status at a Glance
- Toolkit
Click on the relevant section of the Productive Community Services house (above).
Followed by the remaining six modules, which will be launched in the future:
Planning modules- Managing Caseload and Staffing
- Planning Our Workload
- Working Better with Our Key Care Partners
- Agreeing the Care Plan with the Patient
- Standard Care Procedures
- Perfect Intervention
The Planning and Delivery module launch details
The Planning modules will be available soon. Please re-visit this page then when more information will be available.
The Delivery modules will be available soon. Please re-visit this page then when more information will be available.
Order a box set of Productive Community Services modules
To order a box set of Productive Community Services modules you must register and then visit the following page of the catalogue.