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Contact us

General Feedback

We welcome your comments and enquiries and will investigate any issues and feedback where possible. We endeavour to respond to your enquiry within 20 working days.

Please be aware that an independent market research company may contact you to ask you for your opinion on how you felt your enquiry was dealt with. The results of this survey are anonymous and are returned to the Direct Communications Unit at the Home Office, so that we can improveĀ our customer service.

If you would like us to contact you don't forget to fill in your contact details


Write to

Home Office
Direct Communications Unit
2 Marsham Street
London SW1P 4DF

Telephone: 020 7035 4848 (09:00-17:00 Mon-Fri)

Fax: 020 7035 4745

Minicom: 020 7035 4742 (09:00-17:00 Mon-Fri). Please note that this service is for members of the public with impaired hearing.

Email: public.enquiries@homeoffice.gsi.gov.uk

Home Office websites