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Transformational Government Annual Report 2008

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This is the third annual Transformational Government report, setting out the progress that has been made during 2008. It shows how the Cabinet Office has worked with government departments and the wider public sector across service boundaries to develop solutions, programmes and services that are both effective and efficient from the perspective of the customer, the taxpayer and staff.

Government is committed to a range of citizen-focused activities designed to optimise service design and delivery, and is proud that the United Kingdom is held up as providing some world-class examples of Transformational Government.