25 June, 2009




HOME | LINKS | HELP | REGISTER | LOG-IN
SEARCH
 

Housing Information Centres


There are 7 seven Housing Information Centres (HICs) (from north to south) Rosyth, York, Telford, Thetford, High Wycombe, Aldershot and Warminster.

The HICs are the single point of contact - a one-stop shop - for all housing services other than repairs and maintenance. Staff in the HICs allocate houses, arrange moves in and out, arrange pre move out visits and handle any general enquiries about Service housing in England, Scotland and Wales. They are also able to deal with questions on whether a service is provided by your PFI provider, the Local Authority, MHS or, for drainage issues, project Aquatrine. But please remember that for repairs and maintenance you should continue to call your appropriate Helpdesk.

Call the HIC network through a single national number:

Phone Icon Phone: 0800 169 6322 or 01904 418000 (not freephone)

The HICs are open from 0800 to 1630 hours, Monday to Friday, and are manned by experienced DE housing staff. If your enquiry is of a general nature it will be routed to the first available person at any of the seven HICs. This is because general enquiries - such as the implications of leaving your Service or learning about your entitlement to housing - can be answered by any staff wherever they are. But if your call is specific to a particular location - such as the need to arrange a move in or out - you will need to select the relevant HIC from the options offered. The downloadable map shows the geographic area covered by each HIC.

Download Downloadable File: HICs Area Map (PDF)


Related Links:

info More Information: Maintenenace of Service Families Accommodation

info More Information: HICs - Addresses

website Web site: Defence Estates

website Web Site: MODern Housing Solutions


To view the PDF file Download (Portable Document Format), you will need Adobe Acrobat Reader®. Click here to get your FREE download of the software.

 


royalnavy.mod.uk
Royal Marines
Royal Fleet Auxiliary
Naval Families Federation
HIVE Information Service
Navy News
BFBS Digital Radio
Help for Heroes
Defence Discount Directory
SSAFA Confidential Support Line


 © Crown Copyright 2008. All rights reserved. Contact Webmaster | Website Help | Privacy and Accessibility