Staff 3.jpgCountless change programmes have faltered despite well-argued logic, because people in
positions of power and authority wavered in their support.

What is it all about?

Engaging senior leaders and encouraging them to engage in mutually - respectful interactions with staff and take responsibility for sustaining change.

Why is it important?

A respected leader who has invested in the improvement will be influential and help overcome barriers.

How do we get it?

  • Identify the significance of the leader’s involvement.
  • Identify the benefits of the improvement.
  • Regularly communicate these in a meaningful way.
Sustainability guide