Find Out More about the Model

The NHS Sustainability Model consists of ten factors relating to process, staff and organisational issues that play a very important role in sustaining change in healthcare.

The Model has been developed with and for the NHS using a co-production approach. Contributors include: front line teams, improvement experts, senior administrative and clinical leaders from within the NHS and people with specific expertise in the subject area from academia and other industries.

The development of the Model is based on the premise that the changes individuals and teams wish to make fulfil the fundamental principle of improving the patient experience of health services. Another important impact that can be gained by using the Model is the effective achievement of change which creates a platform for continual improvement. By holding the gains, resources - including financial and most importantly human resources - are effectively employed rather than being wasted because processes that were improved have reverted to the old way or old level of performance.

How to use the Model

The Model has been designed for use at the level of a specific planned or ongoing improvement initiative or project.

Here are a few examples to guide you:

- within a GP surgery to create advanced access for patients
- within a health community to develop a systematic approach to care for patients with diabetes
- within critical care environments to create safer and more effective care through the development of care bundles
- within a healthcare organisation to redesign and extend roles 

The Model has not been designed to assess whether a department, whole organisation or health community is likely to sustain change in general.

Click here to download or order the Sustainability Model guide.

Sustainability guide