Improvement leaders' guides: Introduction


1. General Improvement Skills

2. Process and Systems Thinking

3. Personal and Organisational Development

These 15 guides covering 3 themes are available as a boxed set and in electronic format.

How the Improvement Leaders’ Guides can help you

The Improvement Leaders’ Guides are for anyone who wants to improve some part of their service in terms of patient safety, experience or outcomes. They are not in-depth textbooks but collections of advice from those experienced in healthcare improvement and the tools and techniques they have found useful.

There have been 13 titles available for some time on a variety of improvement related topics and now there are two new additional titles: Sustainability and its Relationship with Spread and Action and Use of Technology to Improve Services. You can download them or order hard copies – they are free to anyone in the NHS England. If you already have a box of Improvement Leaders’ Guides, you only need to order the additional two titles to go into your existing box. If however the Improvement Leaders’ Guides are new to you, order the full-boxed set for all fifteen titles.

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Let us know what you think of them and how they have helped you in your improvement work on

Quotes from some who have used the Improvement Leaders’ Guides

‘We have found them really useful in developing training and as supporting info and a constant reference guide’

‘I have placed a link to these on our intranet Service Improvement webpage. I also raise awareness to these excellent resources at various service improvement skills workshops delivered in-house and understand that clinical staff at all levels use them’

Transforming the NHS
New models for transforming the NHS
Building improvement capability
Building leadership capability
Patient and public involvement