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Contact us

This section provides information on how you can contact the Metropolitan Police Service when it is not an emergency.

If a crime is currently taking place and you are in immediate danger, dial 999. If you wish to contact the Metropolitan Police Service and it is not an emergency please call 0300 123 1212. Deaf and deafened people using a Textphone(minicom) should dial 18000 in an emergency. Otherwise visit our reporting crime pages for further information on how to report various types of non-urgent crime.

Give the Met feedback

The Met care about what Londoners think and your views are important to us.

Ask the Met a question

For all other non-emergency enquiries, please look through Ask the Met before you contact us, you may find what you are looking for here.

Below are a number of common enquiries:

I would like to submit a Freedom of Information request

I am doing a project and I need some statistics

I am enquiring about a non-urgent local matter such as noisy youths hanging around late at night


I am enquiring about job vacancies, volunteering or the possibility of work experience

If you still haven’t found the answer to your question you can.

Send us a general enquiry

  • General enquiry online form - Do not use this feedback form to report crime or for when an urgent police response is required. Always dial 999 in an emergency.

Write to us

General enquiries.
Metropolitan Police Service
New Scotland Yard

Call us

0300 123 1212

Contact your local police station

Safer Neighbourhoods Online Survey

Contact your local Safer Neighbourhoods team

If you have non-urgent concerns about day-to-day crime and disorder issues, or if you would like to get involved with Safer Neighbourhoods in your area, please contact your local team.