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Better information for your journey

The National Traffic Control Centre collects real-time information on road conditions

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Lane Hog!

John Stapleton looks into why people Lane Hog and what effects it has on the driver hogging the lane and other road users.

Educating tomorrow's drivers

See how we are driving through key messages about safety on our network for the drivers of tomorrow.

Meet the Ancestors

Find out about the history of roads and the work the Agency does to preserve archaeological remains.

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National Traffic Control Centre


The National Traffic Control Centre Project, is a key element of the Government's Transport 2010 Ten Year Plan for developing and modernising the transport system in England.

Based in the West Midlands, the purpose-built centre has been designed to collect, analyse and communicate motorway travel information.

The NTCC is gathering real time information from across the motorway network, making the lives of road users easier by keeping them better informed and making journey times more reliable.

What are the operational interfaces?

The operational interfaces are numerous and include:

  • 300 Variable Message Signs covering all major route choice junctions
  • 2000 real-time traffic monitoring sites (loops and Automatic Number Plate Recognition cameras)
  • Interfaces with all Regional Control Officers and communication links with 42 police forces

What are the key benefits?

  • Accurate real-time information both pre-journey and en route
  • Reduced disruption caused by major incidents
  • Better advice about alternative routes to minimise effects of congestion, incidents or roadworks
  • Improved journey time reliability
  • Reduced driver stress and safer roads

How is information collected?

Information is collected from a number of sources utilising both human and technological resources.

The information collected and used by the National Traffic Control Centre is based on known and historical data as well as unplanned events and real time information that is subject to changing events.

How is information shared?

The National Traffic Control Centre provides a service to information services in the public, media and commercial sectors.

Find out more about the National Traffic Control Centre.