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The Department for Transport is committed to ensuring access to information for everyone.

Ease of use

We have made every effort to make this site accessible and easy to use for everyone, no matter what browser you choose to use, and whether or not you have any disabilities.

All pages on this site should be valid to Extensible Hyper Text Mark-up Language (XHTML) 1.0 Transitional and use valid Cascading Style Sheets (CSS).

Each HTML page on our website will conform to the Web Content Accessibility Guidelines (WCAG) Level Double-A.

The site's layout takes into account users who are visually impaired or have difficulties using a mouse. It is compatible with popular screen reading software and can be navigated using only a keyboard.

Please note that unless otherwise stated all links will open within the same browser window.


As well as HTML web pages, this site includes files to download in formats such as Adobe PDF, Word, Excel, Powerpoint, WinZip and others. We try to make these files as accessible as possible for everyone. For help in downloading these files and information about improving the accessibility of Adobe Acrobat PDF files, please go to our help pages.

Making your computer work for you

Do you need help in making the web easier to use? There are many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.

The BBC site My web My way has up-to-date information on how to optimise your web experience on a wide variety of platforms. This link will open in a new window. Start by clicking on the relevant operating system of your computer.

Accessibility queries

If you have any difficulties using this site that you believe we could address, please let us know. Contact the Webmaster at the following address:

It would be helpful if your e-mail contained the following:

  • the URL(s)(web address) of the page(s) that you are having difficulties with
  • the nature of your disability
  • a description of the problem area

If you have a solution to suggest, please feel free to do so.