Contact Details

At English Heritage we are committed to making life easier for all our customers. Our Customer Services Department is a friendly and experienced team that handles more than 500 queries a day about site visits, grant-aid, membership, listed buildings and much more.

We appreciate your comments as they help us to know if we are doing things right.

GENERAL ENQUIRIES:
English Heritage
Customer Services Department
PO Box 569
Swindon
SN2 2YP
England

Customer Services
email: customers@english-heritage.org.uk
phone: +44 (0) 870 333 1181
fax: +44 (0) 1793 414926

If you have a complaint we will aim to deal with it there and then. We can't promise not to make mistakes, but we do promise to act quickly when we get things wrong. If you can't sort the matter out with the person you've been dealing with then you should follow the steps outlined in our Complaints Procedure.

Membership Enquiries
email: members@english-heritage.org.uk
phone: +44 (0) 870 333 1182
fax: +44 (0) 1793 414786

National Monument Record (NMR) Enquiries
email: nmrinfo@english-heritage.org.uk
phone: +44 (0) 1793 414600
fax: +44 (0) 1793 414606

Press Enquiries
phone: +44 (0) 20 7973 3250

Comments on our Website:

We appreciate feedback on our website, both good and bad, we aim to make this site as accessible and easy to use as possible, so if you like what you see, have a suggestion or if you are experiencing a problem with the website, we'd like to hear from you.

email: web-team@english-heritage.org.uk

REGIONAL ENQUIRIES:

North East Region
Bessie Surtees House
41 - 44 Sandhill
Newcastle upon Tyne
NE1 3JF
Tel: 0191 261 1585   

London Region 
1 Waterhouse Square
138 - 142 Holborn
London
EC1 2ST
Tel: 020 7973 3000
   
North West Region
Canada House
3 Chepstow Street
Manchester
M1 5FW
Tel: 0161 242 1400

East of England Region
Brooklands House
24 Brooklands Avenue
Cambridge
CB2 2BU
Tel: 01223 582700
   
Yorkshire Region
37 Tanner Row
York
YO1 6WP
Tel: 01904 601901

South West Region
29 Queen Square
Bristol
BS1 4ND
Tel: 0117 975 0700
   
East Midlands Region
44 Derngate
Northampton
NN1 1UH
Tel: 01604 735400

South East Region
Eastgate Court
195-205 High Street
Guildford
GU1 3EH
Tel: 01483 252000
 
West Midlands Region
112 Colmore Row
Birmingham
B3 3AG
Tel: 0121 625 6820

Stonehenge enquiries
01980 624715

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