Frequently Asked Questions

ABOUT ENGLISH HERITAGE

Who are English Heritage?
What do English Heritage do?
How is English Heritage funded and how does it spend its resources?
What is the charitable status of English Heritage?
How are we different from the National Trust?

SUPPORTING US

How can I make a donation to English Heritage?
What have the past donations to English Heritage been used to fund?
How can the company I work for support English Heritage?
Can I nominate English Heritage through my company's payroll giving scheme?
Can I claim tax relief on a donation to English Heritage?
Can I leave shares or securities to English Heritage?
How do I leave a legacy to English Heritage?

WORKING FOR US

How many staff do we employ and how can I find out about vacancies within English Heritage?

HISTORIC PROPERTIES


Where is my local property?
Where can I view a map of all English Heritage sites?
What special events are taking place at your sites?
Can I hold functions at English Heritage sites?
Can I rent an historic property?
Who can get discounted or free entry to English Heritage sites?

MEMBERSHIP

What types of Membership do English Heritage offer?
What are the benefits of membership?
Does my English Heritage membership offer reduced admission to any other sites?
How can I join English Heritage?

LOCAL ADVICE

Who can I ask for advice if I am concerned about a local conservation issue?

OUR CONSERVATION WORK

Where can I go for advice on conservation or renovation work?
Does English Heritage offer grants for conservation work?
Where can I get information on technical or specialist suppliers or craftspeople?
Where can I get details of conservation training or courses?
What is listing?
How can I get a building listed?
Where can I find out if a building is listed?
Where can I find out about buildings at risk?
Where can I get details of listed buildings available to buy?

HISTORICAL RESEARCH

Where can I get advice on researching my family history?
Where can I research the history of my local town?


ABOUT ENGLISH HERITAGE

Who Are English Heritage? 

English Heritage is a public body with responsibility for all aspects of protecting and promoting the historic environment. Officially known as the Historic Buildings and Monuments Commission for England, English Heritage is an Executive Non-departmental Public Body sponsored by the Department for Culture, Media and Sport (DCMS). Our powers and responsibilities are set out in the National Heritage Act (1983) and today we act as the government's advisor on the historic environment, we work with the office of the Deputy Prime Minister and the Departments for the Environment, Food and Rural Affairs and for Trade and Industry.

English Heritage is funded in part by the Government and in part from revenue earned from our historic properties and other services. 

The work of English Heritage is overseen by a board of up to 16 Commissioners selected by the Government for the breadth of their national and regional expertise. The Commission is, in turn, advised by expert advisory committees and panels.

What do English Heritage do?

English Heritage works in partnership with the central government departments, local authorities, voluntary bodies and the private sector to:

  • Conserve and enhance the historic environment 
  • Broaden public access to the heritage
  • Increase people's understanding of the past
We meet those responsibilities by :  
  • acting as a national and international champion for the heritage
  • giving grants for the conservation of historic buildings, monuments and landscapes
  • maintaining registers of England's most significant historic buildings, monuments and landscapes
  • advising on the preservation of the historic environment
  • encouraging broader public involvement with the heritage
  • promoting education and research
  • caring for Stonehenge and over 400 other historic properties on behalf of the nation
  • maintaining the National Monuments Record as the public archive of the heritage
  • generating income for the benefit of the historic environment

How is English Heritage funded and how does it spend its resources?
We rely on memberships and private sector support, as well as receiving funding from government and the lottery.

The English Heritage Annual Report and Accounts highlights our recent achievements and our future plans. The review is available online in PDF forma.

Hard copies of both the Annual Review and the Annual Report and Accounts are available from Customer Services by emailing customers@english-heritage.org.uk, or by telephoning 0870 333 1181.

What is the charitable status of English Heritage?
English Heritage is a not for profit organisation responsible for protecting England's cultural heritage. This includes safeguarding our built environment, preserving ancient artefacts, rescuing and discovering important archaeological sites and enabling people to understand and enjoy their past through education, exhibitions, events and publications.

English Heritage is formally known as The Historic Buildings and Monuments Commission for England and was established by the National Heritage Act 1983.

English Heritage has been given the same benefits from tax relief as charities by the Income and Corporation Taxes Act 1988.


How are we different from the National Trust?
We both manage properties. The Trust is a charity, while English Heritage is part funded by government and has wider responsibilities with national and local government.

SUPPORTING US

How can I make a donation to English Heritage?
Although our statutory work is funded by the Government, English Heritage also relies upon the support of the public to continue its work. Almost a quarter of our revenue comes from income generated through fundraising and Supporting Us(see below) and our Membership scheme, which offers members of the public unlimited access to all English Heritage sites. Admissions to sites, Making A Donation and gift purchases also contribute greatly to our work.

What have the past donations to English Heritage been used to fund?
All donations and legacies are put into the English Heritage Development Fund. This Fund was set up in 1996 to provide resources for when urgent needs arise, for example to carry out emergency rescue work on a property, to acquire works of art which suddenly become available, or to pursue education projects. Restoration projects and interpretation schemes have been made possible all around the country, thanks to the help of the Development Fund.

How can the company I work for support English Heritage?
Companies can build mutually beneficial relationships with English Heritage through corporate sponsorship or Corporate Support. All our opportunities are designed to meet specific business needs in today's competitive marketplace.

Can I nominate English Heritage through my company's payroll giving scheme?
Employers can establish Payroll Giving & Gift Aid schemes, which allow employees to make regular donations to their chosen organisations via deductions from their pay. If you wish to participate in Payroll Giving, please speak to your Human Resources Department at your workplace.

Can I claim tax relief on a donation to English Heritage?
There are many tax-efficient ways to give, these being:

Can I leave shares or securities to English Heritage?
Gift of Shares or Securitiesare exempt from Capital Gains Tax and you can claim a deduction for the gift against your income for tax purposes on their market value. If you would like to consider leaving a gift of shares or securities, please contact the English Heritage Development Office on 0207 973 3538.

How do I leave a legacy to English Heritage?
By seeking legal advice from your local solicitor, drawing up a Will or codicil is a straightforward process. If you would like to talk about leaving a gift in your Will to English Heritage, please contact Meriel Reeve on 0207 973 3798. Alternatively you may wish to request a copy of our information pack on Leaving a Legacy to English Heritage.

WORKING FOR US

How many staff do we employ and how can I find out about vacancies within English Heritage?
English Heritage employ an average of 1,650 staff located at our properties and offices.

We do from time to time have vacancies for paid permanent and temporary positions, which are advertised in national and local press, in addition a list of current vacancies is available from www.jobxpress.co.uk.  For further information, please write with full details to the appropriate address below. Due to the volume of interest in these positions we kindly request that you write to one address only.

North West, North East Region & Yorkshire Region
Bob Brookes or Geraldine Newby
37 Tanner Row
York
YO1 6WP

West Midlands. East Midlands & East of England Region
Vanessa Machen
Brooklands House
24 Brooklands Avenue
Cambridge
CB2 2BU

London Region
Human Resources
Room 409
23 Savile Row
London
W1S 2ET

South East Region
Paulette Mullord & Jessica Pennell
Eastgate Court
195-205 High Street
Guildford
GU1 3EH

South West Region
Frances Revans
29/30 Queen Square
Bristol
BS1 4ND

National Monuments Record Centre (Swindon) & The Centre for Archaeology (Portsmouth)
Sarah King
NMRC
Kemble Drive
Swindon
SN2 2GZ

HISTORIC PROPERTIES


Where is my local property?

English Heritage currently has over 400 properties across England. To view details of your local property please visit our Properties & Events section.

Where can I view a map of all English Heritage sites?
English Heritage currently has over 400 properties across England. To view maps of our properties please visit our Properties & Events section. Or contact our Customer Services department by emailing customers@english-heritage.org.uk, or by telephoning 0870 333 1181.

What special events are taking place at your sites?
English Heritage offers an action-packed season full of top-quality entertainment, living history, music and drama as well as a series of major events including spectacular jousting shows, battle re-enactments and the highlight of the year - Festival of History. For details of these events and more please visit our Events section. Alternatively, you may contact our Customer Services Department on 0870 333 1181 or customers@english-heritage.org.uk for a copy of our Events Diary.

Can I hold functions at English Heritage sites?
English Heritage Hospitality, the professional event service from English Heritage now offers numerous historic venues for exclusive corporate and private functions. For further details, please visit our Hiring a Venue section or contact the following:

London Region:
Eltham Palace: Jane Coughlan 0208 294 2577
Chiswick House: Susan Stuart 0208 742 1978
Kenwood House: Rod Wilson 0207 973 3507
Wellington Arch: Fiona Elliot 0207 973 3292
South East: Pam Cryer 01483 252015
South West: Tony Rees 0117 9750716
Pendennis Castle & St Maws Castle: Callie Saxty 01326 212044
Midlands: John Brown 01604 730325
Eastern: Area office 01223 582700
North: Richard Polley 0191 2611585

Can I rent an historic property?
English Heritage is unable to offer this facility. However, there are numerous organisations that offer short-term rentals of historic properties.

The British Tourist Authority
Thames Tower, Blacks Road, London, W6 9EL
Tel: 0208 846 9000
Web: www.visitbritain.com

Landmark Trust,
Shottesbrooke, Maidenhead, Berks. SL6 3SW
Tel: 01628 825 925
Web: www.landmarktrust.org.uk
Email: bookings@landmarktrust.co.uk

National Trust Enterprises
PO Box 101, Melksham, Wilts, SN12 8EA
Tel: 0870 458 422
Web: www.nationaltrust.org.uk
Email: Cottages@smtp.ntrust.org.uk

English Country Cottages
Stoney Bank, Earby, Barnoldswick, BB94 0AA
Tel: 0870 0781 100
Web: www.english-country-cottages.co.uk
Email: ecc.sales@ttgihg.co.uk

Who can get discounted or free entry to English Heritage sites?
In line with English Heritages campaign to increase awareness and access to England's Heritage, we offer free or discounted access to many groups and organisations.

All English Heritage members are granted free access to our sites and we offer free or reduced admission to members of our sister organisations CADW, Historic Scotland and Manx National Heritage. We welcome both children under 5 and companions of our disabled visitors to enter without charge.

As the national leader in Heritage education, we welcome educational bodies and groups free of charge to our properties. We also offer 10% discount for groups of 11 or more visiting Stonehenge and discounts of 15% to all other English Heritage properties.

Members of Sussex Past, The Association for Roman Archaeology, The National Art Collections Fund and the National Trust are also entitled to half-price admission to some English Heritage sites. Please call 0870 333 1181 for more details.

MEMBERSHIP

What types of Membership do English Heritage offer?
English Heritage offers both Annual and Life Membership. Go to our Membership section for further information and prices.

What are the benefits of membership?
Annual membership offers the bearer:

  • Free access to all English Heritage Properties
  • Free entry for children accompanying a member 
  • Half price admission to historic properties in Scotland, Wales and the Isle of Man. This is completely free after the first year!
  • Half or reduced-price admission to numerous other historic attractions throughout the country including the Weald and Downland Museum, Flag Fen Excavations, Pendle Heritage Centre, Merchants Adventurers' Hall, Jorvik Viking Centre, the Archaeological Resource Centre and the six historic attractions in the care of Sussex Past.
  • A copy of the English Heritage Visitors Handbook, Events Diary, More Historic Attractions, Site Map and More Activities for Members.
  • A regular mailing of the Heritage Today members only magazine.
  • Free or reduced entry to all special events at English Heritage properties.
  • Discounted tickets to events such as open-air concerts and foreign holidays.
  • Opportunities to attend members-only events such as lectures, walks, tours and meetings with Specialist staff.

Life Membership has all the benefits of Annual membership with the addition of:

  • Individual Life members can take 1 adult or 2 children (aged up to 16) as guests to English Heritage Properties. Joint Life members can take 2 adults or 4 children.
  • Free access to reciprocal sites from the start of the membership.
  • Exclusive Life membership card.

 

Does my English Heritage membership offer reduced admission to any other sites?
In addition to free admission to English Heritage properties, members are also entitled to free or reduced price entry to a host of other historic attractions throughout Britain.

Whether you're on holiday or simply live nearby, you can use your membership card to visit over one hundred more heritage attractions in Scotland, Wales and the Isle of Man. Members only pay half price and after your first year its free!

Across England, you can gain free or reduced entry to attractions such as Flag Fen Excavations near Peterborough, six magnificent properties in the care of Sussex Past and York's 14th century Merchant Adventurers Hall.

For full details of these sites and many others please contact Customer Services on 0870 333 1181 or customers@english-heritage.org.uk

How can I join English Heritage?
You can now become an English Heritage member online, please visit our Membership section.

To apply for membership by post or for more information please contact:

English Heritage Membership Department
PO Box 570
Swindon
SN2 2YR
Or call us on 0870 333 1182

Alternatively, please feel free to visit any staffed English Heritage property, where our custodians will be more than happy to help process an application for you. To find your local site please visit the "Properties & Events" section.

LOCAL ADVICE

Who can I ask for advice if I am concerned about a local conservation issue?
English Heritage has nine Regional Offices, offering easy, one-stop advice on a wide range of issues. For advice or information on matters concerning your local area please feel free to contact the relevant office:

North East
Bessie Surtees House, 41 Sandhill, Newcastle upon Tyne, NE1 3JF
Tel: 0845 3010 001

North West & Merseyside
Suites 3.3 - 3.4, Canada House, 3 Chepstow Street, Manchester, M1 5FW
Tel: 0845 3010 002

Yorkshire & Humberside
37 Tanner Row, York, YO1 6WP
Tel: 0845 3010 003

West Midlands
112 Colmore Row, Birmingham, B3 3AG
Tel: 0845 3010 004

East Midlands
44 Derngate, Northampton, NN1 1UH
Tel: 01604 735400

Eastern
Brooklands House, 24 Brooklands Avenue, Cambridge, CB2 2BU
Tel: 0845 3010 006

South West
29 Queen Square, Bristol, BS1 4ND
Tel: 0845 3010 007

South East
2nd & 3rd Floor, Eastgate Court, 195-205 High Street, Guildford, GU1 3EH
Tel: 0845 3010 008

London
23 Savile Row, London, W1S 2ET
Tel: 0845 3010 009

OUR CONSERVATION WORK

English Heritage is probably best known for the historic sites in our care which are open to the public. Less well known is our role in looking after the historic environment as a whole, including historic buildings, monuments and areas, and archaeological remains. We aim not only to ensure the preservation of our historic surroundings for the future, but also to encourage people to appreciate and enjoy this heritage today. 

Scheduling Monuments

We advise the Secretary of State for Culture, Media and Sport on scheduling proposals and all applications for Scheduled Monument Consent, and give grants for major repairs to monuments. 

Archaeology

We are the main source of funding for rescue archaeology and give expert advice on all aspects of archaeological projects.

Listed Buildings

We advise the Secretary of State for Culture, Media and Sport on proposals to "list" buildings of special historic or architectural interest. English Heritage expert staff also advise local authorities and, where necessary, the Office of the Deputy Prime Minister on applications for listed building consent relating to Grade I or II* buildings or the demolition of any listed building. We also  give grants for repairs to outstanding buildings, and give advice to owners of historic properties on how to maintain them. 

Looking After Places of Worship

We work in partnership with individual denominations to protect listed places of worship, and operate grant schemes for repairs to important churches and cathedrals.

Looking After Conservation Areas

We advise local authorities on the management of conservation areas and offer grants for the regeneration of areas in need.

The Register Of Parks And Gardens

We maintain a Register of Parks and Gardens of special historic interest which now contains some 1400 sites. The Register helps us to work in partnership with local authorities to manage change to these nationally-important landscapes.


Where can I go for advice on conservation or renovation work?

English Heritage has nine Regional Offices, offering easy, one-stop advice on a wide range of issues. For advice or information on conservation or restoration work please feel free to contact the relevant office.

North East
Bessie Surtees House, 41 Sandhill, Newcastle upon Tyne, NE1 3JF
Tel: 0845 3010 001

North West & Merseyside
Suites 3.3 - 3.4, Canada House, 3 Chepstow Street, Manchester, M1 5FW
Tel: 0845 3010 002

Yorkshire & Humberside
37 Tanner Row, York, YO1 6WP
Tel: 0845 3010 003

West Midlands
112 Colmore Row, Birmingham, B3 3AG
Tel: 0845 3010 004

East Midlands
44 Derngate, Northampton, NN1 1UH
Tel: 01604 735400

Eastern
Brooklands House, 24 Brooklands Avenue, Cambridge, CB2 2BU
Tel: 0845 3010 006

South West
29 Queen Square, Bristol, BS1 4ND
Tel: 0845 3010 007

South East
2nd & 3rd Floor, Eastgate Court, 195-205 High Street, Guildford, GU1 3EH
Tel: 0845 3010 008

London
23 Savile Row, London, W1S 2ET
Tel: 0845 3010 009

Does English Heritage offer grants for conservation work?
English Heritage offers grants to support many of the most important buildings and monuments in England regardless of who owns them. For advice on applying for a grant please contact your Regional Office

North East
Bessie Surtees House, 41 Sandhill, Newcastle upon Tyne, NE1 3JF
Tel: 0845 3010 001

North West & Merseyside
Suites 3.3 - 3.4, Canada House, 3 Chepstow Street, Manchester, M1 5FW
Tel: 0845 3010 002

Yorkshire & Humberside
37 Tanner Row, York, YO1 6WP
Tel: 0845 3010 003

West Midlands
112 Colmore Row, Birmingham, B3 3AG
Tel: 0845 3010 004

East Midlands
44 Derngate, Northampton, NN1 1UH
Tel: 01604 735400

Eastern
Brooklands House, 24 Brooklands Avenue, Cambridge, CB2 2BU
Tel: 0845 3010 006

South West
29 Queen Square, Bristol, BS1 4ND
Tel: 0845 3010 007

South East
2nd & 3rd Floor, Eastgate Court, 195-205 High Street, Guildford, GU1 3EH
Tel: 0845 3010 008

London
23 Savile Row, London, W1S 2ET
Tel: 0845 3010 009

English Heritage is of course not the only source of funding for historic buildings. A free and regularly-updated online guide to relevant sources of funds is published by the Architectural Heritage Fund on the Funds for Historic Buildings website at www.ffhb.org.uk.  This is partly funded by English Heritage.

Where can I get information on technical or specialist suppliers or craftspeople?

As a public body, English Heritage is unable to recommend individual businesses. However, for details of craftspeople and suppliers please contact:

Building Conservation Directory
Cathedral Communications Limited
High Street
Tisbury
Wiltshire
SP3 6HA
Tel 01747 871717
Fax 01747 871718
www.buildingconservation.com

Where can I get details of conservation training or courses?

For details of conservation courses please contact:

Building Conservation Directory
Cathedral Communications Ltd
Tisbury Brewery
Church Street
Tisbury
Wilts
SP3 6NH
tel: 01747 871 717
www.buildingconservation.com

What is listing?
The word 'listing' is a short-hand term used to describe one of a number of legal procedures which help English Heritage to protect the best of our architectural heritage. When buildings are listed they are placed on statutory lists of buildings of 'special architectural or historic interest' compiled by the Secretary of State for Culture, Media and Sport under the Planning (Listed Buildings and Conservation Areas) Act 1990, on advice from English Heritage.

Listing is not intended to fossilise a building. A building's long-term interests are often best served by putting it to good use, and if this cannot be the one it was designed for, a new use may have to be found. Listing ensures that the architectural and historic interests of the building is carefully considered before any alterations, either outside or inside, are agreed.

For further information please visit our Heritage Protection section.

How can I get a building listed?
English Heritage advise the Department Culture, Media and Sport on buildings recommend for listing. To make a recommendation please contact them on:

2-4 Cockspur Street
London
SW1Y 5DH
Tel: 0207 211 6000
Web: www.culture.gov.uk
Email: listing@culture.gov.uk

Where can I find out if a building is listed?
Details about listing can be obtained from your Local Authority. There is a useful listing of all UK Local Authorities at www.ukonline.gov.uk/QuickFind

Where can I find out about buildings at risk?

The English Heritage Buildings at Risk Register

SAVE Britain's Heritage www.savebritainsheritage.org

Where can I get details of listed buildings available to buy?
For details of listed buildings available to purchase please visit:

The Society for the Protection of Ancient Buildings: www.spab.org.uk

Pavillions of Splendour: www.heritage.co.uk

Historical Research

Where can I get advice on researching my family history?
English Heritage is, unfortunately unable to offer any advice on this matter. For assistance tracing your family history please try the following groups:

DeBrett Ancestry Research
Tel: 01962 732 676

Society of Genealogists
Web: www.sog.org.uk

Public Records Office
Web: www.familyrecords.gov.uk

Where can I research the history of my local town?
The following contacts are of help when researching your local town:

North East
Bessie Surtees House, 41 Sandhill, Newcastle upon Tyne, NE1 3JF
Tel: 0845 3010 001

North West & Merseyside
Suites 3.3 - 3.4, Canada House, 3 Chepstow Street, Manchester, M1 5FW
Tel: 0845 3010 002

Yorkshire & Humberside
37 Tanner Row, York, YO1 6WP
Tel: 0845 3010 003

West Midlands
112 Colmore Row, Birmingham, B3 3AG
Tel: 0845 3010 004

East Midlands
44 Derngate, Northampton, NN1 1UH
Tel: 01604 735400

Eastern
Brooklands House, 24 Brooklands Avenue, Cambridge, CB2 2BU
Tel: 0845 3010 006

South West
29 Queen Square, Bristol, BS1 4ND
Tel: 0845 3010 007

South East
2nd & 3rd Floor, Eastgate Court, 195-205 High Street, Guildford, GU1 3EH
Tel: 0845 3010 008

London
23 Savile Row, London, W1S 2ET
Tel: 0845 3010 009

The National Monuments Record Centre
NMRC, Kemble Drive, Swindon, SN2 2GZ
Tel: 01793 414 600
Email: NMRInfo@english-heritage.org.uk

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