Terms & Conditions


Your use of the English Heritage website is governed by the Website Terms and Conditions set out below which should be read in conjunction with details provided on the site about how the website operates and the services available on the website. You should also read our Privacy Policy. Additional Payment Terms & Conditions apply to purchases of our products on-line.

For general enquiries please e-mail customers@english-heritage.org.uk.

If you experience problems with our website or have comments please email web-team@english-heritage.org.uk.

Important Disclaimer

This website is provided by English Heritage on an "as is" basis. No warranties or representations of any kind expressed or implied are given (and if any such warranties and representations arise by operation of law or otherwise they are hereby disclaimed to the fullest extent permitted by law) in connection with this site or its content including the completeness or accuracy of any of its contents (in particular but without limiting the foregoing any listing information).

English Heritage, its commissioners, employees, officers and agents shall not be liable for any loss or damages or expenses of any kind including without limitation compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property or claims by third parties howsoever arising (save for death or injury caused by English Heritage's negligence or that of its commissioners, employees, officers and agents) in connection with the copying or use of any information or material contained in or referred to on this website or otherwise from the use of this website.

English Heritage is not responsible for the content of external websites that link to this website or which are linked from it. Please also refer to our Privacy Policy.

Use of Site

English Heritage reserves the right to withdraw its website at any time and without prior warning. English Heritage will endeavour to advise users of its website in advance of any withdrawal, whether such withdrawal is temporary or permanent.

Links to this Website

English Heritage reserves the right at its discretion to prohibit any link from another Internet site or equivalent entity to materials or information on this website. Without prejudice to that, any link to material or information on this website must be neither misleading nor deceptive and must fairly indicate English Heritage or www.english-heritage.org.uk as the destination of the link.

Furthermore, no page or pages from this website may be framed by or with any third party content or otherwise made available to the public in conjunction with any third party content without the prior written consent of English Heritage.

Copyright and Related Rights

All content, designs, text, graphics, software compilations and source codes on this website are the copyright of English Heritage and/or its content providers.

Reproduction of part or all of the contents of this website in any form is prohibited other than for individual use only and may not be recopied and shared with a third party. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form. Any other use of the website without prior written consent from English Heritage is strictly forbidden.

Trade marks

English Heritage, the English Heritage logo, Images of England and the Images of England Logo are trade marks of English Heritage and may not be reproduced without the prior written consent of English Heritage. Other organisation and company names referred to on this Site may be the trade marks of their respective owners as indicated.


English Heritage reserves the right to change or amend these Website Terms and Conditions without prior notice.

Website Competition Rules

1. These must be read in conjunction with English Heritage above and Policy.  To extent that there is any inconsistency between Terms Conditions and Privacy Policy, the terms of these rules shall prevail.

2. Competitions are open to UK residents only. Overseas entries will not be considered.

3. If you are under the age of 12 you must obtain permission from your parent/guardian before you enter a competition.

4. You must provide the English Heritage with your name and e-mail address to enter a competition. English Heritage will only ever use your personal details for the purposes of administering the competition, and will not publish them or provide them to anyone without your permission.

5. Only one entry will be accepted per person.

6. The site Editor's decision is final and no correspondence will be entered into.

7. Winners will be contacted personally by email.

8. Prizes must be taken as stated and cannot be deferred. There will be no cash alternatives.

9. English Heritage does not accept any responsibility for late or lost entries due to the Internet or postal service. Proof of sending is not proof of receipt.

10. Entrants must supply full details as required and comply with all rules to be eligible for the prizes. No responsibility is accepted by English Heritage for ineligible entries or entries made fraudulently.

11. English Heritage competitions are not open to employees or contractors of English Heritage, any person directly or indirectly involved in English Heritage or the running of the competition, or their direct family members.

12. English Heritage reserves the right to cancel a competition at any stage, if deemed necessary in its opinion, and if circumstances arise outside of its control.

13. Prizes unclaimed after 28 days will be deemed to have been forfeited and English Heritage reserves the right to either offer the prize to the entrant whose name is next drawn at random, or to re-offer the prize in any future competition.

14. Entrants will be deemed to have accepted these rules and to agree to be bound by them when entering a competition.

15. These rules are governed by the laws of England and Wales.

16. English Heritage competitions are administered by English Heritage.

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