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Terms & conditions

Terms & conditions

The following policy statements are on this page:

© Crown copyright 1995 - 2006

The material featured on this website is subject to Crown copyright protection unless otherwise indicated. You may re-use the Crown copyright protected material (not including the Royal Arms and other departmental or agency logos) free of charge in any format for non-commercial research, private study or internal circulation within your organisation. The material must be acknowledged as Crown copyright and you must give the title of the source document/publication.

For any other proposed use of the material please apply for a Click-Use Licence for core material.

Office of Public Sector Information
Information Policy Team
St Clements House
2-16 Colegate

Fax: 01603 723000
Email: HMSOlicensing@cabinet-office.x.gsi.gov.uk

Where we have identified any third party copyright material you will need to obtain permission from the copyright holders concerned.

The Home Office encourages users to establish hypertext links to this website.

For further information on Crown copyright policy and licensing arrangements, see the guidance featured on the OPSI website at: www.opsi.gov.uk/advice/crown-copyright/copyright-guidance.htm


Privacy Policy

The Home Office reserves the right to gather information relating to site usage. Any information gathered is primarily for internal use to allow us to refine and improve our customer service. Where disclosure of information to a third party is likely we will, where possible, endeavor to ensure that this is clearly indicated.This does not affect your statutory rights.

This site uses an online measuring package called SiteSat which uses cookies to identify repeat visits. Our site is also carrying banner advertising for government services which use cookies in order to avoid you seeing the same advertisements repeated over and over, and to allow us to gauge the number of people viewing a campaign or particular web page.

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies used by the Home Office contain no personal information about the user, nor does our website elicit or store any information from users other than the Internet Protocol address of the computer used to access the site. Cookies on this site may safely be turned off by users without affecting how pages are displayed.


Data Protection Act 1998

The processing of personal data is governed by the Data Protection Act 1998, under which the Home Office is registered as a data controller.  Any personal data you provide will be held securely and in accordance with the Data Protection Act 1998.  We will use your personal data for the purpose(s) in relation to which you have provided it.  We may however need to disclose personal data to a third party so that they can provide the service you have requested, or fulfil a Subject Access Request.  We may additionally need to disclose information where there is a legitimate reason for disclosure (such as a court order) but we will ensure that we always comply with the Data Protection Act.  Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide services or information you have requested.

As a data subject you have the right to ask for a copy of personal data about you and to ask for inaccuracies to be corrected.  Queries about Home Office compliance with the Data Protection Act should be addressed to:

Information Policy Team
Information and Record Management Services
4th Floor
Seacole Building
2 Marsham Street


Service Delivery Agreement 2001-2006

To work with individuals and communities to build a safe, just and tolerant society enhancing opportunities for all and in which rights and responsibilities go hand in hand, and the protection and security of the public is maintained and enhanced.

To support and mobilise communities so that, through active citizenship, they are able to shape policy and improvement for their locality, overcome nuisance, anti-social behaviour, maintain and enhance social cohesion and enjoy their homes and public spaces peacefully.

To deliver the Department's policies and responsibilities fairly, effectively and efficiently through the most up-to-date project and day-to-day management, the best use of resources and the development of partnership working.



The Secretary of State for the Home Department is responsible for the delivery of this agreement. The agreement sets out the key objectives for the Home Office over the period 2001/2004 which will deliver the outcomes contained in the Home Office Public Service Agreement (PSA), Criminal Justice System PSA and our contribution to other PSAs.

Promoting race equality in public services is a key priority for the Government. The Home Secretary is committed to making equality, particularly race equality for which the Home Office has lead responsibility in the Government, a core issue in mainstream programmes and in all of the services delivered by the Home Office and its agencies. In this SDA we have identified areas where there is a clear race equality dimension.

  • Delivering Key Results - how the Home Office will deliver its PSA targets and other untargeted Objectives.
  • Improving Performance - the internal reforms the Home Office is running to sharpen its focus on raising all performance to the level of the best, improve value for money and procurement practice, and tackle fraud.
  • Consumer Focus - the ways in which the Home Office will increase its understanding of consumer views, and the accessibility of its services to them.
  • Managing People - how the Home Office will take advantage of the impetus of the Civil Service Reform agenda to motivate and modernise its workforce.
  • Electronic Government - how the Home Office is making its services available online.
  • Policy and Strategy - better policy-making, research and analysis were a strong theme of the Modernising Government White Paper.

If you would like to read the document, we recommend downloading the PDF version:

Service Delivery Agreement for the Home Office

In order to look at the Treasury's Summary of the SDA's, or link to another department's document, click here. The delivery programmes outlined in the SDA are linked to the efficient use of assets, which will be detailed in the Departmental Investment Strategy, which will be published shortly.

For further information, or to ask any questions, please contact us


Linking to other websites

Please note these are independent organisations - the Home Office takes no responsibility for any material that may be represented on these sites.