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  • Last modified date:
    12 February 2010
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Telecare offers the promise of enabling thousands of older people to live independently, in control and with dignity for longer.

What is telecare?

Telecare is as much about the philosophy of dignity and independence as it is about equipment and services.   Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone.  

It can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre.  

The Department of Health has been actively involving stakeholders to shape the development of the policy from the start and modifying it as they learn from each other, through the Telecare Policy Collaborative. The aim of the Policy Collaborative was to produce a clear, shared vision towards which everyone is committed to working. The Department of Health would like to thank all those involved for their contribution to developing this policy.

Building Telecare In England

The Department published Building Telecare in England on 19 July 2005. It sets out our vision for the development of telecare services and outlines the purpose of the Preventative Technology Grant. Hard copies are available from the DH Publications Orderline, P O box 777, London SE1 6XH, Tel 08701 555455.

Strategic Business Case Models

The Strategic Business Case Models have been developed to support councils in the development of strategy and business cases for local telecare projects.

The Business Case Excel model uses macros and so recommend that you choose Save rather than Open if prompted, or alternatively right click and select Save Target As

More information can be found from, including the comprehensive Telecare Implementation Guide.

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