Raising an issue at work

When there’s a problem at work, it should be tackled quickly. But which is best – the informal approach or using a formal channel for grievances? Our advisors explain your options. 0:52 What can I do if I have an issue with someone at work? 1:32 What are the benefits of resolving an issue informally? Comprehensive advice on raising grievances: http://www.acas.org.uk/grievances Check your contract for details of any process for raising a concern informally, or raising a grievance formally if you need to. Further information on grievances can be found in the Acas Code of Practice on Discipline and Grievance. About Acas We help employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems. There*s no charge for most of what we offer. Keep up to date on UK workplace issues: sign up to the Acas Newsletter https://obs.acas.org.uk/subscription/

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