Patient Online: How to promote GP online services to patients

At the Lighthouse Medical Practice in Eastbourne, staff find that talking to their patients at a time they need it works best to promote online services, for instance, when patients call for test results or visit to sort out their repeat prescription. The practice also works closely with their patient forum to spread to message via newsletters and social media. This video is subtitled. Please click the second icon on the right-hand side video toolbar.

TNA Newsletter Icon

Send me The National Archives’ newsletter

A monthly round-up of news, blogs, offers and events