Office of Gas and Electricity Markets (Ofgem): Twitter Archive

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  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 28/ 12/ 2017

    @treacy_a Hi Treacy, yes the consumer affairs team is there this week 0207 901 7295 or you can email consumeraffairs@ofgem.gov.uk thanks

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 27/ 12/ 2017

    @le_puke Hi David. Suppliers must tell you before you switch if you will lose any smart functionality from the meter. There is also an ongoing project to make sure all smart meters are compatible with suppliers' systems, by mid 2019.

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 25/ 12/ 2017

    Know your rights about payments that you could claim if you have a power cut during the Christmas break ow.ly/qcIZ30hqldZ

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 25/ 12/ 2017

    @adamstech_uk Hi Adam, sorry to hear about this. If your complaint has not been resolved within 8 weeks you could refer it to @OmbudServices We take compliance with regulations seriously and have acted against @EconomyEnergy previously: ow.ly/Swrt30hqkuJ

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 21/ 12/ 2017

    @treacy_a @EONhelp Treacy, I'm sorry to hear about this. See our advice on how to make a formal complaint to EON: ow.ly/aLh930hn0RA

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 20/ 12/ 2017

    @BatgirlRocksxo Hi Gem, go through the supplier first and follow their complaints procedure. If your complaint's open for 8 weeks or deadlocked @ombudservices are your next step ofgem.gov.uk/consumers/hous…

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 20/ 12/ 2017

    @Darrenbear65 Hi Darren, our guide to complaining is here ofgem.gov.uk/consumers/hous… - hope this helps

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 20/ 12/ 2017

    Ofgem plans to extend vulnerable safeguard tariff to 2 million more households while working with Government to put in place a wider safeguard tariff ofgem.gov.uk/publications-a…

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 20/ 12/ 2017

    See how the 10 largest suppliers compare in Ofgem’s league table: ofgem.gov.uk/publications-a…

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 20/ 12/ 2017

    SSE, British Gas and E.ON have the highest proportion of customers on poor value standard variable tariffs content.jwplatform.com/players/Sh1oFH…

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 20/ 12/ 2017

    What our latest data shows on poor value standard 'variable' tariffs for the 10 largest suppliers content.jwplatform.com/players/Sh1oFH…

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 20/ 12/ 2017

    Ofgem publishes supplier league table on poor value standard ‘variable’ tariffs ow.ly/vY6830hlgVh

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 19/ 12/ 2017

    @tonegode @ScottishPower @SP_EnergyPeople Hi Anthony our guide to complaining is here ow.ly/anHz30hk4IC . If your complaint has been open for 8 weeks or is otherwise deadlocked, @ombudservices are your next step. ow.ly/anHz30hk4IC - hope this helps

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 19/ 12/ 2017

    @SarahJane_Coxy Hi Sarah you can contact @CitizensAdvice ow.ly/YWh130hk3Oh who deal with individual queries. There's also more advice about complaining in this guide ow.ly/8mTI30hk46f - I hope that helps

  • ({'count': 3661, 'ident': 'ofgem', 'display_name': 'Office of Gas and Electricity Markets (Ofgem)', 'year_from': 2012, 'is_live': True, 'year_to': 2018, 'uuid': 'b77f69fd-e862-4895-ab72-54e45b88644a'}, None) Office of Gas and Electricity Markets (Ofgem) @ofgem 19/ 12/ 2017

    Find out the latest facts and figures about the performance of energy #network companies using our updated indicators: ow.ly/7DSC30hjZ4L

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