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Change Model

Change Model - updated version The Change Model was created to support health and care to adopt a shared approach to leading change and transformation. The Sustainable Improvement Team (formerly NHS Improving Quality) has adopted the Change Model as a single approach to transformation and change across health and care.

The Change Model provides a useful organising framework for sustainable change and transformation that delivers real benefits for patients and the public. The Change Model is not rocket science - it brings together what we know helps make change happen and who needs to be involved.

It has been developed with hundreds of senior leaders, clinicians, commissioners, providers and improvement activists who want to get involved in building energy for change across health and care by adopting a systematic and sustainable approach to improving quality of care.

The model brings together collective improvement knowledge and experience from across health and care into eight components. These eight components provide a valuable lens that enables a better understanding of how to create an environment and programme(s) which can make change happen.

This means no matter whom or wherever you are in health and care, you can use the approach to fit your own context as a way of making sense at every level of the 'how and why' of delivering improvement, to consistently make a bigger difference.

The eight components are: