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Department of Health

Care Act 2014: How should local authorities deliver the care and support reforms? Please give us your views


Care and support plans

The care and support planning process is there to help agree the best way to meet the person’s needs. It considers a number of different things, such as what needs the person has, what they want to achieve, what they can do by themselves or with the support they already have, and what types of care and support might be available to help them.

The local authority must prepare a care and support plan, or a support plan, in the case of carers, that sets out the detail of how a person’s needs will be met.

The plan will detail the needs to be met and how they will be met, and will link back to the outcomes that the adult wishes to achieve in day-to-day life as identified in the assessment process. This should reflect the individual’s wishes, their needs and aspirations, and what is important to and for them.

This process is central to the provision of person-centred care and support that provides people with choice and control over how to meet their needs. The local authority must take all steps to agree to the plan with the person concerned, and must involve them, and anyone else they ask to be involved, in the production of the plan.

The local authority has a legal responsibility to review the plan to make sure that the adult’s needs and outcomes continue to be met over time.

The draft guidance on care and support plans covers:

Question 38: Does the guidance on personalisation fully support and promote a care and support system that has personalisation at its heart?

Read: guidance on care and support plans guidance on the review of care and support plans Back to care and support plans  

Question 39: Does the guidance on personalisation support integration of health and care (and any other state support)?

Read: guidance on care and support plans guidance on the review of care and support plans Back to care and support plans  

Question 40: Does the guidance support care and support workers to do their job effectively?

Read: guidance on care and support plans guidance on the review of care and support plans Back to care and support plans  

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