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Contact Us



To find out what your next steps are to taking on an apprentice, or would like to talk to someone about Apprenticeships, please visit our Steps to make it happen section. Alternatively you can ring us on 08000 150 600 or complete our online employer enquiry form.



To find out what your next steps are to becoming an apprentice, visit our Applying section. Alternatively if you would like to speak about Apprenticeships with a career adviser face to face or on the phone contact:

National Careers Service
Visit or call 0800 100 900. 

Please note for those aged under 18 face-to-face contact is not available but a telephone and web service is offered.


Apprenticeship vacancies

If you are having any technicial problems while using Apprenticeship vacancies and would like further help, please contact our National Helpdesk on 0800 015 0400 / 02476 826482 or email them at

In order for us to help you as quickly as possible, please include the following information when contacting the Helpdesk;

  • Full name
  • Apprenticeship vacancies username (if known)
  • Email address used for Apprenticeship vacancies (if different to the one you are using to contact the Helpdesk
  • Postcode
  • Specify the type of technical problem as best you can (e.g. Searching, Initial Registration, Login once registered, Applications, Deletion of account, General or Concern)
  • Any additional information you gave give about the problem to help us to resolve it as quickly as possible

Press and Media

If you are a journalist and would like to contact the our Press Office regarding a media enquiry please view our Press and Media section.


Events and Conferences

Please view our Events & Conferences Policy page for more information and contact details.



If you have a complaint about the National Apprenticeship Service or a Provider of Education and Training funded by the Skills Funding Agency, please use the links below:

View the complaints procedure for complaints about the National Apprenticeship Service (through the Skills Funding Agency).

View the complaints procedure for complaints about providers of Education and Training funded by the Skills Funding Agency.



Make a suggestion about the Apprenticeships website

We welcome suggestions and comments from users of the website. If you have any comments regarding current features or can have any views on how the website can be improved, please email us at

Report a problem on the Apprenticeships website

If you encounter a problem with the Apprenticeships website, such as a broken hyperlink or a video that will not play, please report it to us by email at Please provide as much detail as you can, such as the URL of the page you were accessing and any error messages that appeared on screen. This will enable us to resolve the problem as quickly as possible.

Last Updated: 05/06/2014