Cookie policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies – what they are and how to manage them

If you’d like to learn how to remove cookies set on your device, visit: AboutCookies.org

How we use cookies

DH uses a number of suppliers who may set cookies on their websites’ on its behalf.

Google Analytics

DH uses Google Analytics to collect information about how people use our sites. We do this to make sure sites meet user needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies are set by Google Analytics:

Name Purpose Expires Intrusiveness
_utma This randomly generated number is used to determine unique visitors to
our site
2 years Minimal
_utmb This randomly generated number works with _utmc to calculate the average
length of time users spend on our site
30 minutes Minimal
_utmc This randomly generated number works with _utmb to calculate when you
close your browser
when you close your browser Minimal
_utmd This is a randomly generated number and information about how the site
was reached (e.g. direct or via a link, organic search or paid search)
6 months Minimal
_utmv This is a randomly generated number and information about where you came
from (from a search engine or another website)
2 years Minimal
_utmz This is a randomly generated number and information about where you came
from (from a search engine or another website)
6 months Minimal

You can opt out of Google Analytics cookies by visiting this page on Google.

YouTube

We use YouTube to provide useful videos. YouTube sets some or all of these cookies when you visit one of their pages.

Name Purpose Expires Intrusiveness
_use_hitbox This is a randomly generated number that identifies your browser when you close your browser Moderate
VISITOR_INFO1_LIVE Set when viewing a page with Youtube videos on it. It is set by Youtube
so they can count the views of embedded Youtube videos on them.
9 months Moderate
usy46gabsosd Remembers selections or preferences that a user has made when looking
at information or using a service
9 months Moderate

See YouTube privacy policy for more information

ReCaptcha

Sometimes we link to sites that use ReCaptcha authentication software to prevent spam. ReCaptcha asks users to decipher text or digits to prove they are human and not a spambot.

Name Purpose Expires Intrusiveness
PREF Remembers selections or preferences that a user has made when looking at information or using a service when you close your browser Moderate
NID Enables you to complete a task without re-entering information already
given
when you close your browser Moderate

See ReCaptcha Terms of service for more information

Surveymonkey

We may link to online surveys created using Surveymonkey.

Name Purpose Expires Intrusiveness
ep201 Remembers selections or preferences that a user has made when looking at information or using a service when you close your browser Moderate
ep202 Remembers selections or preferences that a user has made when looking
at information or using a service
366 days Moderate
TS54026e So service is available when you want it and fast, measures numbers and
volumes of visitors
when you close your browser Moderate

See Surveymonkey Privacy policy for more information

Flickr

Sometimes we link to photographs on Flickr.

Name Purpose Expires Intrusiveness
localization unknown unknown Moderate
b unknown unknown Moderate
BX unknown unknown Moderate

See Flickr Privacy policy for more information

Scribd

We may link to documents on Scribd.

Name Purpose Expires Intrusiveness
_qca Remembers selections or preferences that a user has made when looking
at information or using a service
4 years, 11 months and 28 days Moderate

See Scribd Privacy policy for more information

Slideshare

We may link to documents on Slideshare.

Name Purpose Expires Intrusiveness
bcookie Remembers selections or preferences that a user has made when looking at information or using a service – specifically browser use 11 months and 30 days Moderate
SERVERID Remembers selections or preferences that a user has made when looking at information or using a service when you close your browser Moderate

See Slideshare Privacy policy for more information

Google Maps

We may link to Google Maps

Name Purpose Expires Intrusiveness
NID Remembers selections or preferences that a user has made when looking
at information or using a service
183 days Moderate

See Google Privacy policy for more information

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

 

 

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