This snapshot, taken on
, shows web content acquired for preservation by The National Archives. External links, forms and search may not work in archived websites and contact details are likely to be out of date.
The UK Government Web Archive does not use cookies but some may be left in your browser from archived websites.

Learner Voice Literature Review

JISC and the Higher Education Academy commissioned a short literature review to provide a greater understanding of the ways in which learners, whether or not in formal education, use online resources to aid their learning experiences and the factors which influence the selection of resources.  The resultant report provides a basis for additional work being commissioned by the Academy and JISC to examine the potential contribution open educational resources can make to the student learning experience.  It is hoped that collectively this work will enable practitioners, policy makers and researchers to adopt more effective evidence-informed or research-informed approaches to their decision-making, research and practice on matters relating to the use of open-educational resources in learning and teaching.

We feel the review offers a clear and coherent analysis of learners’ use of online resources based on the literature.  The preperation of this report has involved reviewing a wide range of existing publications, reports, papers, case studies, websites and/or datasets, together with relevant outputs from phase one and phase two of the Academy/JISC Open Educational Resources programme including: OER case studies, tracking reports, the UKOER Evaluation and Synthesis project, and the phase 2 impact of OER use on learning and teaching research study (and the latter’s developing mindmap depicting the evolving OER use/reuse landscape).  It also includes literature from outside of the UK HE sector.

There is a large body of literature on the discovery of online resources, the selection and evaluation of resources for teaching and learning, and ways of using resources for academic purposes. Possibly less is known about learners’ unmediated use of the web, the sorts of resources they seek, and the way they use them.

For the purposes of this review, a learner can be of any age, within formal or informal education, making use of online resources specifically for learning.

The aim of this literature review is to extract the findings that relate to learners’ use of online resources to aid their learning


Documents & Multimedia

Start date
18 April 2011
End date
30 June 2011
Funding programme
e-Learning programme
Open educational resources programme - phase 2
Project website
Lead institutions

The report has been produced by Paul Bacsich and his team at SERO consulting

Paul Bacsich (report editor)

Professor Terry Mayes (quality assurance).

Barry Phillips (UK literature survey).

Sara Frank Bristow (Non-UK literature survey, report writing)

Giles Pepler (non-HE advice).