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What you need to know
Before we look at your complaint you will need to have exhausted the organisation's own complaints procedure and have received a final response from them. Find out more about the complaint process.
Contact the organisations
HM Revenue & Customs
www.hmrc.gov.uk
Valuation Office Agency
www.voa.gov.uk
Insolvency Service
www.insolvency.gov.uk
Useful links
Tribunals Service
www.tribunals.gov.uk
Directgov
www.direct.gov.uk
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Freedom of Information

To make a request for information under the Freedom of Information (FOI) Act, please write (or fax) to the address listed on our contact us page.

You can find more about your rights to information on the FOI pages of the HMRC website, www.hmrc.gov.uk, and on the FOI pages of DirectGov, www.direct.gov.uk. Both links open in a new window.
Quick links
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Latest annual report
Case studies
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