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What you need to know
Before we look at your complaint you will need to have exhausted the organisation's own complaints procedure and have received a final response from them. Find out more about the complaint process.
Contact the organisations
HM Revenue & Customs
Valuation Office Agency
Insolvency Service
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How to contact the Adjudicator's Office

You can write to:

The Adjudicator's Office
PO Box 10280

You can telephone: 0300 057 1111 between 9am and 5pm, Monday to Friday (apart from Bank Holidays). Typetalk facilities are available.

You can fax: 0300 057 1212

We aim to reply to your initial contact within ten working days.

Please note that we are only able to help with complaints about HM Revenue & Customs (HMRC), the Valuation Office Agency (VOA) and The Insolvency Service.

We are unable to accept complaints or enquiries by e-mail.

Feedback on this website

We would welcome your feedback about this website, so please feel free to tell us what you think. We value your comments, both positive and negative and, where possible, we will use these to improve the quality of the site.

Please send your feedback to this address:

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The Adjudicator's Office
PO Box 10280
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