Imelda Redmond – quality and workforce

In her first video blog, Imelda Redmond, Chief Executive for Carers’ UK, talks about the discussion area she is leading as part of the engagement.

In the video Imelda talks about the following key themes that have emerged so far:

  • That people need access to good advice and information if they are to get the best possible quality or services through care
  • How services are commissioned
  • How quality can be improved by supporting family carers and the workforce.

Imelda would like to here from you about:

  • What you think would make a difference to quality of care
  • How commissioning could help people receive better quality of care

 

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3 Responses to Imelda Redmond – quality and workforce

  1. alan laucht says:

    A very important aspect prior to organising care is for people to receive the rehabilitation / reablement services that can help maximise their independance , so that they are less reliant on care services . Unfortunately for a multitude of reasons , but predominantly due to insufficient resources , having to prioritise the work to people with best potential etc , some people do not receive adequate rehabilitation , which then has a long term accumulative effect on their needs, level of support required . Although this is not specifically about care it also in needs addressing

    • Richard Blake says:

      At the age of 69 I took on the role of caring alone for my 96 year old, severely disabled father.He had,dementia,parkinsons,epilepsy,almost blind,deaf,doubly incontinant,severely arthritic, and had me up a number of times most nights to get him a drink. He was in life a very kind caring person, but the onset of dementia made him very aggressive, regularly hitting me with his white metal stick or lashing out with his fists. When I started caring Cornwall social services treated me like a scrounger when I asked if I was entitled to any carers allowances. No was the answer, because I was in receipt of a state pension. They then immediately stopped his meals on wheels, and his visits from a care worker for getting in and out of bed, etc, unless we paid for them, which we just had to.
      Eventually after 3 years when I was totally at the end of my tether and close to a breakdown he was sent to a local care home.However because social services had not made the assessment for the requirement for him to be in a home, they made us pay about 75% of the weekly cost.
      My main gripe is that as a pensioner myself with a small income I needed some financial help, particularly when he was in hospital with lung infection and I was making a 72mile round trip, + car parking cost, 6 or 7 days a week, and It is just as much a requirement for someone like myself to have a carers allowance as anyone else.
      These are the sort of issues that need to be addressed.
      Lastly I would like to add that the GP surgery that we used in North Cornwall did give me tremendous support.

  2. pompe hayward powerline says:

    It’s laborious to find educated people on this subject, however you sound like you already know what you’re talking about! Thanks

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