Personalisation

Jeremy Hughes gives an update on the area he has been leading as part of the Caring for our future engagement exercise.

Key points:

  • The engagement team have been speaking with service users, professionals and members of the public to ensure personalised services meet people needs in the future
  • A Key issue that has emerged is the relationship between personal budgets in social care and personal health budgets
  • How do we make sure they work together?
  • Do people want two separate budgets, or would it be better if they were combined into one?
  • The engagement team has learnt a lot about the availability of information
  • Personal budgets can be complicated and off-putting for people if they don’t have enough support
  • It’s become clear that more information needs to be more easily accessible about accessing the personal care system
  • Jeremy wants to hear from people about the support they receive, and how people feel about the extension of personal budgets to people in residential care. How could this be achieved?

You can get involved in the discussion by commenting below, or on the personalisation page.

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One Response to Personalisation

  1. Varsha Dodhia says:

    I care for an elderly mother and we have a Personal Budget. This has worked well for the last year but the hoops we needed to go through to get a personal budget were numerous.
    The local authority processes are not easy to navigate. They say you have choice and in our case because of our religion Jainism, I was seeking respite care at a place where they meet the needs. After a lot of negotiation it was agreed that they would give us the budget and we would organise this for just the year. Last 2 years again no respite care unless I pay it all myself. Currently I do not work as my health suffered after having to wake up numerous times in the night and having a very stressful job so I could not cope.
    If personalisation worked well and there was some respite for carers than a lot more people would have choice to stay in their own homes and unpaid carers would also have good outcomes in that their caring role would be more sustainable.
    Respite care is really essential and this needs to be part of personalisation for both. Currently carers are second class as no criteria exists that show that their caring role is unsustainable. My only choice is that I cannot care for the elderly lady and ask the local authority to take full responsibility or she has her choice and stay at home.

    Whose choice counts!!

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