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Cookies policy

Website usage information

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information (a cookie) that contains a unique, anonymous number. It does not contain any personal information.

A cookie is stored on your computer or device, for example mobile phone when you visit a website and is used to recognise any repeat visits that you make to that site. The cookie cannot be used to identify you personally.

How we use your information

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task 
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.

ORR cookies

If you wish to opt-out of our cookies, delete cookies or set your browser not to accept cookies, you will not be able to use some of our services.

The tables below explain the cookies we use and why. Not all cookies will be used in a single session, it depends on the content you view.

First party cookies

Category Cookie name Domain Typical content Duration prior to expiration Specific purpose/benefit

Content management system

PHPSESSID

rail-reg.gov.uk

randomly generated number

when user exits browser (session)

Is the unique identifier for the user's session, so the content management system knows who they are, what the last page they visited was, etc (important for ensuring when someone clicks on a content link, the content is displayed in the correct navigational context).

Content management system

AMAXHOST

rail-reg.gov.uk

LPSCM002

when user exits browser (session)

Is used to hint to a load balancer which machine should serve the request (ideally the same machine would serve a single user's entire visit to maintain session data which is usually stored on disk)

3rd party cookies

Cookies for improving service

We use a number of suppliers who may also set cookies on their websites' behalf. This includes Google Analytics and Urchin web analytics to measure and analyse information about the use of this website. Read Google's cookies policy and their privacy policy. Find out more about Urchin.

The analytics tools use cookies to provide statistical information about visits to pages and other information relating to usage of this website including the IP address of visitors and data about your browser type and computer operating system. The information gathered does not contain any personal information about you.

Our web team uses the information provided by Urchin to make informed decisions about future website developments.
Category Cookie name Domain Typical content Duration prior to expiration Specific purpose/benefit
stats (google mini) __utma rail-reg.gov.uk randomly generated number 1 year To understand what visitors want to use and not to use, so we can improve the service you receive and archive what is not used
stats (google mini) __utmb rail-reg.gov.uk randomly generated number 30 minutes To understand what visitors want to use and not to use, so we can improve the service you receive and archive what is not used
stats (google mini) __utmc rail-reg.gov.uk randomly generated number when user exists browser To understand what visitors want to use and not to use, so we can improve the service you receive and archive what is not used
stats (google mini) __utmz rail-reg.gov.uk randomly generated number 6 months To understand what visitors want to use and not to use, so we can improve the service you receive and archive what is not used
maps (google) PREF google.co.uk randomly generated number 2 years These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them
maps (google) testcookie google.co.uk 1 when user exists browser These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them
maps (google) khcookie google.co.uk randomly generated number when user exists browser These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them
maps (google) NID google.co.uk randomly generated number 6 months These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them
mailing list _AVESTA
_ENVIRONMENT
eepurl.com prod when user exists browser Help with login & session information - essentially, they help keep the app running smoothly while users are viewing it
mailing list PHPSESSID rail-reg.us1.list-manage.com randomly generated number when user exists browser Help with login & session information - essentially, they help keep the app running smoothly while users are viewing it
Compliance Cookie CookieQ cookieq.com/
cookieq/index
randomly generated number   Contains the UID so we can remember consent for cookie consent
Compliance Cookie __cq cookieq.com/
cookieq/index
randomly generated number When user opts out of cookies - 90 days Signalling cookies that are only inserted when a visitor has consented to cookies to signal our server code. Further information: cookieq.com
Survey Monkey CookieMonkey surveymonkey.net/ randomly generated number when user exists browser We sometimes use SurveyMonkey for online surveys.
Information gathered through their cookies helps them measure use of their site.
Cookie data allows SurveyMonkey to track usage behavior and compile data that they can use to improve their service. Further information: Survey Monkey

Linked 3rd party content pages placing cookies

Host Name Expires
eepurl.com _AVESTA_ENVIRONMENT Session
rail-reg.us1.list-manage.com _AVESTA_ENVIRONMENT Session
atoc.org ATOC Session
capitaresourcing.co.uk ASP.NET_SessionId Session
dataportal.orr.gov.uk SESS6d06618e38d293160fd84a95eb1227de 0 months 23 days
dataportal.orr.gov.uk NSC_pss-qspexfc-wjq-iuuq Session
Dataportal privacy and cookies
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk ecm Session
networkrail.co.uk EktGUID 0 months 0 days
networkrail.co.uk EkAnalytics 0 months 0 days
networkrail.co.uk ASP.NET_SessionId Session
networkrail.co.uk lastClickedId 0 months 0 days
Network Rail privacy policy
get.adobe.com SETTINGS.LOCALE 29 yrs 11 months 23 days
get.adobe.com READER_HTTPREFERER Session
Adobe cookies policy
hse.gov.uk SITESERVER 22 yrs 8 months 13 days
HSE privacy and cookies
nebosh.org.uk ASPSESSIONIDCSSAQRSB Session
Nebosh privacy policy
bbc.co.uk BBC-UID 3 yrs 11 months 29 days
BBC cookies policy
passengerfocus.org.uk ASPSESSIONIDSQBBQRCT Session
Passengerfocus privacy policy
ilggri.org ASPSESSIONIDSCQBBSBB Session
thetram.net PHPSESSID Session
Thetram terms and conditions
travelmetro.co.uk wxsession Session
The Metro terms and conditions
cpt-uk.org PHPSESSID Session
otif.org fe_typo_user Session
OTIF conditions of use
merseytravel.gov.uk ASPSESSIONIDQARDBRCA Session
http://www.merseytravel.gov.uk/
transportscotland.gov.uk SESS2c7336451e0e4bace7e434d40bc346da 0 months 23 days
Transport Scotland terms and conditions
transportscotland.gov.uk mobileplugin_group Session
wales.gov.uk JSESSIONID Session
Wales.gov.uk privacy policy
hsl.gov.uk ASP.NET_SessionId Session
rfg.org.uk SESS454bf531d971b2fcaff5ac12c70f08e3 0 months 23 days
RFG disclaimer
regul.be SESS6932124ff9e83720c23844fd8c77bb1e 0 months 23 days
du-praha.cz PHPSESSID Session
trm.dk ASP.NET_SessionId Session
bundesnetzagentur.de TS29d296 Session
vgi.lt d0d98d672c5c33d8a9911d577b21252d Session
vgi.lt ja_erio_tpl 11 months 20 days
mobilit.fgov.be mobck Session
sjt.no ASP.NET_SessionId Session
vdzti.gov.lv PHPSESSID Session
tja.ee PHPSESSID Session
tja.ee current_section Session
mzp.gov.si fe_typo_user Session
eba.bund.de JSESSIONID Session
tc.gc.ca ASP.NET_SessionId Session
tssa.org.uk CFID 8 yrs 11 months 28 days
tssa.org.uk CFTOKEN 8 yrs 11 months 28 days
TSSA privacy policy
eur-lex.europa.eu JSESSIONID Session
riagb.org.uk PHPSESSID Session
fta.co.uk JSESSIONID Session
FTA privacy policy
raib.gov.uk CFID 29 yrs 11 months 23 days
raib.gov.uk CFTOKEN 29 yrs 11 months 23 days
RAIB terms and conditions
hse.gov.uk ASPSESSIONIDACAQTDSR Session
bombardier.com JSESSIONID Session
Bombardier privacy policy

Unlinked 3rd party content (beacons) that place cookies

Host Name
maps.google.co.uk PREF
networkrail.co.uk NR-BETA
heritagerailways.com Apache
bundesnetzagentur.de JSESSIONID
bundesnetzagentur.de TSad2d6c
bundesnetzagentur.de BNetzA
eu2012.dk eu2012.sitechoice
eu2012.dk eu2012.website#lang
youtube.com VISITOR_INFO1_LIVE

More about cookies

It is possible to configure your web browser to refuse cookies or to be informed if a cookie is set. Please refer to your web browser help files for instructions.

You can manage these small files and learn more about them from the article: 
Internet Browser cookies- what they are and how to manage them..

If you’d like to know how to remove cookies set on your device, visit: Our use of cookies.

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