A supplier commented that the Mystery Shopper service "has shown that it works", as more complaints have been resolved.
Openness and transparency can save money, strengthen people's trust in government and encourage greater public participation in decision-making. Read more
The government is supporting people who care about their communities and want to get involved in improving them. It believes that people understand the needs of their area best, which is why it is transferring power so people can make more decisions locally and solve their own problems to create strong, attractive and thriving neighbourhoods. Read more
Making sure the London 2012 Games continue to benefit the whole country for many years.
How the UK government is making the positive case for Scotland to remain in the UK.
Publishing government data, improving the accessibility of data and helping businesses use data to create new products and services.
Permanent Secretary and First Parliamentary Counsel
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Enquiries 0845 000 4999
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Out of hours 07699 113300 (quote reference no. 721338)
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