Good engagement with patients and the public helps deliver inclusive and successful commissioning.
CCG leaders have been asking for pragmatic, relevant and practical approaches to good patient and public engagement – how people can have a say in the planning, designing and delivering services. This will help ensure success at all levels and at every stage of the commissioning cycle.
The Smart Guides to Engagement series is for everyone working in or with clinical commissioning groups (CCGs). The guides reflect principles and practice that get results in PPE and partnerships with local authorities and community organisations.
The four guides here are not a toolkit or a checklist. They focus on people, relationships, leadership and creating value.
Smart Guides to Engagement are a co-production by organisations and individuals passionate about engaging patients, carers and the public more fully in healthcare.