Frequently asked questions

This section contains answers to some of the most frequently asked questions about the information strategy.

What is The power of information for?

The Power of Information sets out the vision for Information and IT in health and care in the next ten years. It sets out actions to move towards information to support a modernised and connected health, care and support system.

What GP services will be available online?

You will be able to book appointments, order repeat prescriptions, access your health record and communicate electronically with your general practice – all online.

What is my health and care record?

Your health and care record is the record professionals hold on your health and your care. For example, your general practice record will include the vaccinations you’ve had, what you’ve been to the doctor for, and any medication you’re taking.

When will I be able to access my health record?

You already have the legal right to access all information about you in health and social care, currently this will often be on paper. Starting now, and by 2015 you will be able to access your general practice record online.  … Read more → – When will I be able to access my health record?

How do I know if I can access my record at my local GP?

You can ask your GP, or, in the future, look up whether they offer it on www.nhs.uk.  

What is my NHS number and how can I use it?

Your NHS number is a unique number that identifies you and allows organisations to keep all of your information together. It’s helpful if you know your NHS number, and tell it to professionals whenever you interact with a new health … Read more → – What is my NHS number and how can I use it?

Where can I get information about health and care services?

The NHS Choices website www.nhs.uk has a range of information on health and care services as well as information on your health.

What if I can’t use the internet?

If you don’t have the internet then you will still be able to do everything face to face. You can also access the internet at your local library.

How can I trust services to keep my information safe?

There are legal safeguards remain to protect our confidentiality, together with further provisions within the Health and Social Care Act 2012 to keep identifiable information safe and secure – but in ways that ensure information can flow effectively across the … Read more → – How can I trust services to keep my information safe?

What does The power of information cover?

The Power of Information covers all healthcare and care and support in England.