This section covers what the information strategy will mean for you as a health and care professional. There are lots of examples where these improvements have already taken place in England. Follow the links to find out more.
More efficient, with more time
Greater and better use of IT will help you improve the efficiency and quality of your practice of care, and you will be able to prioritise more of your time for those who need face-to-face care.
- Basingstoke and North Hants NHS Trust have a system that allows clinicians to access and update a patient’s information without leaving their bedside.
Sharing information safely to improve care
You will recognise that it is your duty to ensure people can access their records online if they wish and have the support they need to understand information in their records.
- Patient RenalView and Graham Care Homes are already allowing patients greater control over who they share their personal records with.
Recording real time, accurate data and sharing it with people
You will better understand the needs of the people you work with and understand more about the impact your care is having on them. This will rely, in turn, on your recording data directly into their care records and sharing it.
- Midwives in Portsmouth record patient notes straight to a blackberry device, halving time on administration and ensuring the hospital are near real-time data.
- Clinicians and managers involved in stroke care can use the StrokeNav system to share information across a multidisciplinary team and across locations.
You will record accurate information, as close to the point of contact as possible, in line with national information standards, and linked by the person’s NHS number.
You will share it with other professionals along care pathways and with the Health and Social Care Information Centre, where it can be held and linked securely to support broader health and care improvements. IT will support safer handling of medicines in care homes.
- The introduction of barcode technology has transformed processes in a number of Bristol care homes
Ensuring patients are fully involved in decision making
Your patients and service users will be increasingly well informed about their conditions, needs and the services available to them, what good quality care looks like, and the experience of others like them. You will be able to recommend information resources available via the national portal to the people in my care, being confident in their quality.
- Online decision aids produced by NHS Direct are available to health professionals and can be used when discussing treatment preferences with patients.
The information system
You will have an increasing appreciation of how recording high quality data record in care records not only benefits the individuals concerned, but also contributes to improvements in the care I provide or commission, to population level health and to research.
You will increasingly be drawing on data held and made available by the Health and Social Care Information Centre to benchmark the care you provide or commission against others and to improve that care.
- The Health and Social Care Information Centre has launched a new portal to make primary care data easily available
You will also be able to see how that information is driving more efficient care and reducing burdens across the health and care system. You will be able to compare your practice against Quality Standards that define key elements of a high quality service.
- All cancer diagnoses are registered by a cancer registry which then allows clinicians and commissioners to benchmark services and outcomes.
You will know who your local board level information champion is, and will have an appreciation of the contribution your local information and IT specialists play in helping to improve care.